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Hobby Lobby

Shopping
  • 3 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $36.1K CLAIMED LOSSES
  • $611 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Customer service11
  • Poor management5
  • Untrained employees2
  • Price switching2
  • Poor management skills2
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Williams Sonoma

Shopping
Has verified representatives
  • 0 ISSUES RESOLVED
  • 9 COMPANY RESPONSES
  • 104 TOTAL REVIEWS
  • $11.9K CLAIMED LOSSES
  • $371 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Customer service5
  • Lack of care about resolving the issue they caused3
  • That williams sonoma did not honor their promise2
  • Online shopping2
  • Not receiving package2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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