PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hobby Lobby and Marlboro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hobby Lobby
Marlboro

Hobby Lobby and Marlboro Overview

Total reviews
656
987
Company responses
0
0
Issues resolved
4
2

Hobby Lobby and Marlboro Consumer Ratings

Rank
10 out of 176 in Craft Supplies and Tools category
25 out of 225 in Cigarettes and Tobacco category
Exchange, Refund and Cancellation Policy
8 in category
11 in category
Discounts and Special Offers
6 in category
16 in category
Diversity of Products or Services
7 in category
24 in category
Price Affordability
9 in category
43 in category

Hobby Lobby and Marlboro Rating Details

Exchange, Refund and Cancellation Policy
2 (148 reviews)
2.3 (133 reviews)
Reviewer's quote

...He said i would have to come back after ten days to get a refund. Why the heck should I have to wait at least ten days for a refund. Its almost an $80 mistake on their part! $80 is a lot of money!!!!..

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...denying my coupon was because his business did not accept coupons even though they advertise and promote and sell Marlboro products I feel this is against policy procedure and rules and regulations of selling Marlboro products and that this establishment should no longer be able to issue or distribute the Marlboro product does lowering their cells and tobacco...

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Discounts and Special Offers
2.7 (146 reviews)
2.7 (529 reviews)
Reviewer's quote

...There has to be some kind of sensitivity training teaching their employee's on how to treat EVERY CUSTOMER - with special emphasis on how NOT TO TREAT THE DISABLED..

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I have bought Marlboro gold Special Select 100's with the 50cent coupon on the wrapper from the manufacturer at 3 different stores. The 2 stores I went to already had specials if you buy 2 packs you pay $4. 71 a pack...

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Diversity of Products or Services
2.9 (140 reviews)
3 (498 reviews)
Reviewer's quote

...I have enjoyed the wonderful customer services, in every CA store. I expected the same moving to ID. I was shocked with how badly I was treated in the Meridian ID store yesterday...

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...I don't see the manufacturers running out of stock for these products. Marlboro needs to restock our take it out..

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Price Affordability
2.8 (135 reviews)
2.4 (516 reviews)
Reviewer's quote

...At checkout I asked why I was charged full amount and was told very rudely that this frame was full price!!! Went back and verified signs. No luck, the cashier “Sherry” would not speak. The whole time the supervisor stood 5 feet away...

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...in a "promotional"!! if not in "quality" then in "monetary value" and/or ease of obtaining "them" as ALL can be had (if one wishes to buy them) at a "lesser price" The "Miles" Program had Many More items to "redeem" (Until the closing year when it was reduced to 10 yet still "those" were better than ALL of the Present ones similar in nature. 3. A very...

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Hobby Lobby and Marlboro Pros and Cons

Pros
  • Products
  • Most of their products
  • Variety of products
  • Marlboro cigarettes
  • Coupons
  • Pack codes promotions coupons
Cons
  • Customer service
  • Poor management
  • Nothing done to correct the situation
  • Customer service
  • Your online registering process
  • Way they handle the customers

Hobby Lobby and Marlboro Most Positive Reviews

Top rated reviews
5

I love that the Statesville Hobby Lobby keep there store so neat and clean.

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5

To many of u "smokers" complain way to much. i live in maine and i have never sence i have been smoking baught a...

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5

I just got off work and went into our local hobby lobby while I waited for my brother to come and pick me up. I wanted...

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5

absolutely happy with the latest marlboro contest I was able to gain point everyday

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Hobby Lobby and Marlboro Most Critical Reviews

Lowest rated reviews
1

Hobby lobby had the worst customer service! When u have 2 seperate purchases they wont let you use coupons on both...

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1

I just bought a pack of menthol gold pack the had a card that expires 1-15-15 come on they are stale as *** cost me...

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1

I was at hobby lobby around the 26th of Jan. My daughter purchased some floral stems. They rang up full price. There...

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1

Me and my partner only smoke Marlboro gold .... and when marlboro gold tobacco came out we was very happy. BUT 90 percen...

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Hobby Lobby and Marlboro Latest Reviews

Recent published reviews
No votes

An item marked with 2 signs that it was on sale then at checkout told it wasn't on sale. This was Simplicity patterns....

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No votes

When I attempt to log into my account get constant errors making it impossible to log in

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No votes

I'm going to tell you something about the way you *** treat people like me when we come in your stores. I am so sick...

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2.2

I agree to many points for prizes I dont always get my monthly coupons I liked the old rewards still have towel and...

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Hobby Lobby and Marlboro Products and Services

Most reviewed product and services
  • Hobby Lobby Manager (123 reviews)
  • Hobby Lobby Customer Care (87 reviews)
  • Hobby Lobby Cashier (69 reviews)
  • Marlboro Cigarettes (210 reviews)
  • Marlboro Coupon (122 reviews)
  • Marlboro Website (103 reviews)