JOANN Fabric vs Hobby Lobby
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JOANN Fabric and Hobby Lobby as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
JOANN Fabric and Hobby Lobby Overview
Total reviews | 1624 | 853 |
Company responses | 0 | 0 |
Issues resolved | 22 | 6 |
JOANN Fabric and Hobby Lobby Consumer Ratings
JOANN Fabric and Hobby Lobby Rating Details
JOANN Fabric and Hobby Lobby Pros and Cons
- Wide variety of prints
- Friendly staff
- Products
- Products
- Variety of products
- Most of their products
- Poor customer service
- False advertising
- Bad manager attitude
- Customer service
- Poor management
- Nothing done to correct the situation
JOANN Fabric and Hobby Lobby Most Positive Reviews
Love this store
They have always been very very friendly
An I love the front guest services
Described in previous screen about inquiry.
Candles were on sale in the Red Wing, MN, store. I was at the end cap waiting for the lady in front of me to be done. ...
Would like to send a former complaint about a manager throwing an object at another employee~ Tacoma, WA store
JOANN Fabric and Hobby Lobby Most Critical Reviews
for years it has these same problems and getting worse. poor layout of store. totally dysfunctional. cut table always in...
Never been so insulted by a "customer service " supervisor in my life as I was today by a lady that worked at the...
Was given gift card for Christmas from Joann, went in to use it was told it was not activated by local manager. Mind...
Hobby lobby had a sale of 50% off on home accent. There was a clock which was on clearance but nothing was mentioned abo...
JOANN Fabric and Hobby Lobby Latest Reviews
I'm very upset that our Joann store in Sierra Vista is closing. It is the ONLY store in our town that sell decent...
I am a frequent shopper at Hobby Lobby. Today was not a good day at Seneca SC Hobby Lobby. I was shopping for...
I was a customer for 12 years. Or almost 12 years. That ended tonight. I went to use the few coupons they emailed to me...
01/01/2024 - I went to Hobby lobby with my children located on Irvington , Tucson, Az today. As I was going to the...
Hobby Lobby outshines Jo-Ann Fabric on every level.
Product or Service Quality
Same at both stores.
Jo-Ann has a bigger variety
I have something else to compare
At Jo-Ann Fabrics, I have waited as long as 50 minutes in line to have my material measured and cut. The store is terribly understaffed.
My longest wait at Hobby Lobby was 10minutes.
My incident w/JoAnn...clerk made a mistake. Had to drive 60 miles round trip get the refund or get the other yard of material I was shorted.
I told the manager I know stuff happens and that traveling 60 miles for a yard of material did not make my day. Was not offered any type of compensation. I was thinking an extra discount coupon would have been nice. The cashier gave me a refund for the yardage of material then turned around and was gonna charge me for it again and I wasn't thinking at the time because I was so frustrated about having to drive 60 miles round trip.
I put my debit card into the machine and then I got to thinking wait a minute you owe me for the yardage would you have given me and now you're turning around and charging me again I go no that's not how it works and so I hit the cancelation on Transaction but forgot to pull my card out the clerk thought about it and go yes you're right you're right you're right so we're good you were good so I left the building the clerk came after me saying I left my card in the machine which I thanked her for I got home and that evening because I check my count at least every other day if not everyday and I was still charge $7 for something I did not buy or $7 for something that I should not have been charged for so again I had to drive another 60 miles to get that fixed I'm still having to travel a 120 miles for $13 I was still not offered any type of compensation for their 2 mistakes. I did email corporate and have yet to hear back from them.
I have something else to compare
Price wise JoAnns is very pricey. I have noticed on a lot of items I can get like at Walmart for half of what JoAnns charges. I kid you not.
I saw that a cutting mat at JoAnns was $69 for the exact same thing It was only $39 at Walmart.
The exact pinking shears (Fiskars)...at JoAnns they were like $59 and Walmart they were $39. The big difference between Joann's and Walmart is Joanne do you offer big discounts on an occasion like you can get a 40-50 sometimes 60% off coupon off a regular price item.
hard to say have had issues at joanns and called corporate and was compensated for their error. hobby lobby claims will turn over to a leader and no response back no over of compensation no apology
Apparently no one in the bias tape business knows how to measure! I bought bias tape at JoAnn's today, Single Fold, Wrights 200 076, PC 200, labeled 4 yd (3.65 m).
The garment I am working on was exactly four yards around the hem.
The tape only went to 3.8 yards (137.5 inches). So both stores are ripping off the customers with short measurements!
How would you compare JOANN Fabric vs Hobby Lobby?
I need a drivable cart and Hobby Lobby store does not have them. I have asked several time for management to get a few carts, can't go in and buy otherwise.
Product or Service Quality
So I love joann's as they also have carts.
I have something else to compare
YOU SUCK! YOU DO NOT CATER TO PEOPLE THAT NEED A CART.
Hobby Lobby is great! Joann's clerks are surly, stupid and lazy.
Product or Service Quality
Hobby Lobby yarns are great, Joann'e so so
I have something else to compare
Joann's blasts noise that I consider to be vulgar and offensive.
When I mentioned this to them, they didn't know what I was talking about!
Hobby Lobby yesterday had a low version of "Ode to Joy"! I will not linger at any place that broadcasts vulgarity!
I've never been in Hobby Lobby (and they are sadly and unfortunately judgmental towards many people due to their religious extremism), but I cannot STAND many of Joann's employees!! They are SO rude!
I've only met like 2 or 3 ever who were kind and helpful and even deserve to be working with the public. The cashier I had tonight really should be fired. Horrible. I wish I had an alternative sewing store.
I'd prefer not to give either company my business. UGH.
Product or Service Quality
The customer service personalities of the men at Asheville, NC Joann store are HORRIBLE. The young women are sweet and nice though. WEIRD that it is gender specific I know!
But that has been my experience repeatedly.
I have something else to compare
I really WISH I had something else to compare.