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Hobby Lobby

E-commerce
  • 3 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $608 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Customer service11
  • Poor management6
  • Untrained employees3
  • Price switching2
  • Poor management skills2
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Joann Fabric

Craft Supplies and Tools
  • 8 ISSUES RESOLVED
  • 757 TOTAL REVIEWS
  • $24K CLAIMED LOSSES
  • $190 AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Website
  • Wide variety of prints 10
  • Products 6
  • Friendly staff 6
  • Store 3
  • Coupons 2

Customers don't like

  • Poor customer service31
  • False advertising15
  • Bad manager attitude14
  • Order being cancelled7
  • Poor delivery service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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