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Hobby Lobby
Joann Fabric

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Hobby Lobby

Hobby Lobby

2.2
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 558 TOTAL REVIEWS
Rank
264 out of 4541
in E-commerce category
Rating Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    128
  • SUCCESSFUL
    34%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    12%
Top Products and Services
2.8
114 reviews
2.5
73 reviews
2.8
69 reviews
Joann Fabric

Joann Fabric

2.3
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 934 TOTAL REVIEWS
Rank
6 out of 221
in Craft Supplies and Tools category
Rating Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    442
  • SUCCESSFUL
    6%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    8%
Top Products and Services
2.5
183 reviews
3.3
78 reviews
1.9
70 reviews

How would you compare Hobby Lobby vs Joann Fabric?

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PrimeFoxTerrier
#1695758

hard to say have had issues at joanns and called corporate and was compensated for their error. hobby lobby claims will turn over to a leader and no response back no over of compensation no apology

Anonymous
#1639618

Apparently no one in the bias tape business knows how to measure! I bought bias tape at JoAnn's today, Single Fold, Wrights 200 076, PC 200, labeled 4 yd (3.65 m).

The garment I am working on was exactly four yards around the hem.

The tape only went to 3.8 yards (137.5 inches). So both stores are ripping off the customers with short measurements!

Anonymous
#1639219

JoAnn carries standard high quality sewing notions, JPCoats, not spinoffs. Hobby Lobby doesn't have standard Dual Duty thread, but some European expensive thread. I prefer Joann's, but iboth it's stores are further away.

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