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Hobby Lobby
Joann Fabric
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Hobby Lobby

Hobby Lobby

2.3
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 540 TOTAL REVIEWS
Rank
234 out of 4503
in E-commerce category
Rating Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    81
  • SUCCESSFUL
    53%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    9%
Top Products and Services
2.8
112 reviews
2.5
72 reviews
2.7
67 reviews
Joann Fabric

Joann Fabric

2.3
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 894 TOTAL REVIEWS
Rank
6 out of 219
in Craft Supplies and Tools category
Rating Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    222
  • SUCCESSFUL
    12%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    16%
Top Products and Services
2.5
173 reviews
3.3
77 reviews
1.9
70 reviews

How would you compare Hobby Lobby vs Joann Fabric?

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PrimeFoxTerrier
#1695758

hard to say have had issues at joanns and called corporate and was compensated for their error. hobby lobby claims will turn over to a leader and no response back no over of compensation no apology

Anonymous
#1639618

Apparently no one in the bias tape business knows how to measure! I bought bias tape at JoAnn's today, Single Fold, Wrights 200 076, PC 200, labeled 4 yd (3.65 m).

The garment I am working on was exactly four yards around the hem.

The tape only went to 3.8 yards (137.5 inches). So both stores are ripping off the customers with short measurements!

Anonymous
#1639219

JoAnn carries standard high quality sewing notions, JPCoats, not spinoffs. Hobby Lobby doesn't have standard Dual Duty thread, but some European expensive thread. I prefer Joann's, but iboth it's stores are further away.

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