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Hobby Lobby

2.3
?

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  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 535 TOTAL REVIEWS
Rank
221 out of 4478
in E-commerce category
Rating Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    65
  • SUCCESSFUL
    66%
  • AVG CALL DURATION
    03:09
  • ISSUES RESOLVED
    3%
Top Products and Services
2.8
112 reviews
2.5
71 reviews
2.7
67 reviews

Joann Fabric

2.3
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 864 TOTAL REVIEWS
Rank
6 out of 213
in Craft Supplies and Tools category
Rating Details
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Price Affordability
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    68
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    15%
Top Products and Services
2.5
169 reviews
3.3
77 reviews
2
66 reviews

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PrimeFoxTerrier
#1695758

hard to say have had issues at joanns and called corporate and was compensated for their error. hobby lobby claims will turn over to a leader and no response back no over of compensation no apology

Anonymous
#1639618

Apparently no one in the bias tape business knows how to measure! I bought bias tape at JoAnn's today, Single Fold, Wrights 200 076, PC 200, labeled 4 yd (3.65 m).

The garment I am working on was exactly four yards around the hem.

The tape only went to 3.8 yards (137.5 inches). So both stores are ripping off the customers with short measurements!

Anonymous
#1639219

JoAnn carries standard high quality sewing notions, JPCoats, not spinoffs. Hobby Lobby doesn't have standard Dual Duty thread, but some European expensive thread. I prefer Joann's, but iboth it's stores are further away.

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