Hobby Lobby vs Joann Fabric
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hobby Lobby and Joann Fabric as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Hobby Lobby and Joann Fabric Overview
| Total reviews | 694 | 1240 |
| Company responses | 0 | 0 |
| Issues resolved | 5 | 13 |
Hobby Lobby and Joann Fabric Consumer Ratings
Hobby Lobby and Joann Fabric Rating Details
Hobby Lobby and Joann Fabric Pros and Cons
- Products
- Most of their products
- Variety of products
- Wide variety of prints
- Friendly staff
- Products
- Customer service
- Poor management
- Nothing done to correct the situation
- Poor customer service
- False advertising
- Bad manager attitude
Hobby Lobby and Joann Fabric Most Positive Reviews
I love that the Statesville Hobby Lobby keep there store so neat and clean.
I just left a very unpleasant shopping experience at Joanne's. The person cutting the fabric was not interested in...
I just got off work and went into our local hobby lobby while I waited for my brother to come and pick me up. I wanted...
Candles were on sale in the Red Wing, MN, store. I was at the end cap waiting for the lady in front of me to be done. ...
Hobby Lobby and Joann Fabric Most Critical Reviews
Hobby lobby had the worst customer service! When u have 2 seperate purchases they wont let you use coupons on both...
Joann Fabrics is one of those businesses that stays in business in spite of having the MOST horrible customer service on...
I was at hobby lobby around the 26th of Jan. My daughter purchased some floral stems. They rang up full price. There...
Bead storage offered at 55% off. I ordered four of a storage system. Ordered arrived with only one piece shipped. Note...
Hobby Lobby and Joann Fabric Latest Reviews
My husband purchased a Hobby Lobby gift card for $150 by mistake. He was supposed to purchase a $100 gift card and a...
On Order issue of Sept 18, 2020
Comment: On 9/18/20, I ordered 2 skeins of Patons Roving yarn to finish a project I am cu...
This happened at the Chula Vista store in San Diego a manager came up to me while I was checking out of the five things...
No local help to problem solve or asst .
Mgr says instead of ordering by download app try www but no more answers or call...
Hobby Lobby and Joann Fabric Products and Services
- Hobby Lobby Manager (123 reviews)
- Hobby Lobby Customer Care (94 reviews)
- Hobby Lobby Cashier (70 reviews)
- Joann Fabric Customer Care (199 reviews)
- Joann Fabric Manager (81 reviews)
- Joann Fabric Shipping Service (78 reviews)
hard to say have had issues at joanns and called corporate and was compensated for their error. hobby lobby claims will turn over to a leader and no response back no over of compensation no apology
Apparently no one in the bias tape business knows how to measure! I bought bias tape at JoAnn's today, Single Fold, Wrights 200 076, PC 200, labeled 4 yd (3.65 m).
The garment I am working on was exactly four yards around the hem.
The tape only went to 3.8 yards (137.5 inches). So both stores are ripping off the customers with short measurements!
JoAnn carries standard high quality sewing notions, JPCoats, not spinoffs. Hobby Lobby doesn't have standard Dual Duty thread, but some European expensive thread. I prefer Joann's, but iboth it's stores are further away.
How would you compare Hobby Lobby vs Joann Fabric?
I've never been in Hobby Lobby (and they are sadly and unfortunately judgmental towards many people due to their religious extremism), but I cannot STAND many of Joann's employees!! They are SO rude!
I've only met like 2 or 3 ever who were kind and helpful and even deserve to be working with the public. The cashier I had tonight really should be fired. Horrible. I wish I had an alternative sewing store.
I'd prefer not to give either company my business. UGH.
Product or Service Quality
The customer service personalities of the men at Asheville, NC Joann store are HORRIBLE. The young women are sweet and nice though. WEIRD that it is gender specific I know!
But that has been my experience repeatedly.
I have something else to compare
I really WISH I had something else to compare.
HL=1. Jo=10.
(Email service)
In store HL=10. Jo=2
Product or Service Quality
Equal quality
I have something else to compare
Waiting time at cutting table Joann's is ridiculous. I get tired of listening to employees talk about other employees, what they did last nite, their boyfriends...and I walk out.
Every Joann's is like this!!!!! They've lost my business.
Hobby Lobby outshines Jo-Ann Fabric on every level.
Product or Service Quality
Same at both stores.
Jo-Ann has a bigger variety
I have something else to compare
At Jo-Ann Fabrics, I have waited as long as 50 minutes in line to have my material measured and cut. The store is terribly understaffed.
My longest wait at Hobby Lobby was 10minutes.