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Hobby Lobby

E-commerce
  • 3 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $608 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Products 6
  • Diversity in products 5
  • Decorations and furniture 5
  • Variety of products 4
  • Selection and sales 4

Customers don't like

  • Customer service11
  • Poor management6
  • Untrained employees3
  • Price switching2
  • Poor management skills2
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Homegoods

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Shopping 2
  • Product variety 2
  • Product 2
  • Quality of inventory 1
  • Quality and selection of inventory 1

Customers don't like

  • Customer service9
  • Product purchased3
  • Store manager2
  • Lack of customer service and professionalism2
  • Being treated like a trator2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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