PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Select Home Warranty and HMS Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Select Home Warranty
HMS Home Warranty

Select Home Warranty and HMS Home Warranty Overview

Total reviews
304
392
Company responses
280
0
Issues resolved
0
6

HMS Home Warranty was first mentioned on PissedConsumer on Mar 25, 2008 and since then this brand received 392 reviews. It is 88 reviews more than Select Home Warranty received since Dec 1, 2014.

Select Home Warranty and HMS Home Warranty Consumer Ratings

Rank
61 out of 1504 in Household Services category
185 out of 1504 in Household Services category
Customer service
91 in category
112 in category
Good Value for Money
0 in category
No votes
Coverage
0 in category
No votes

According to consumer ratings and reviews, Select Home Warranty ranks 124 points higher in the Household Services category than HMS Home Warranty. People gave Select Home Warranty 1.4 stars for Customer service criterion in Household Services category and it is 208 points higher than the worst rated brand in this category. At the same time, HMS Home Warranty was rated 1.2 stars for Customer service criterion in this category and it is 187 points higher than the worst rated brand in this category. Regarding Coverage criterion, consumers gave Select Home Warranty 1.7 stars and it is 100% greater than other in category.

Select Home Warranty and HMS Home Warranty Rating Details

Customer service
1.4 (190 reviews)
1.2 (178 reviews)
Reviewer's quote

...I AM LIVID!!! Do not feel they really cared, customer service was kind, but wasn't their fault. So I talked to Cancellation department, stating I wanted my full refund and of course got the run around. Now only getting half my money back, have to wait 30-45 days...

Jeanne H

This should be sent to Management at all levels, I would love to give your company in the future ways to improve your level of customer service. Fee free to reach out to me. I have had your own people tell me that upper level management never hears these issues and most are ignored and hidden under...

Chad E
Good Value for Money
1.6 (92 reviews)
No votes
Reviewer's quote

If only there could have been zero stars for this horrendous company (and I believe that any home warranty will be just the same) So, you pay their policy fee to save money on future repairs...

Alexandra

No items

Coverage
1.7 (90 reviews)
No votes
Reviewer's quote

...This amount does not cover half of the cheapest built-in system, I'm very disappointed in their coverage..

Romulo

No items

Select Home Warranty and HMS Home Warranty Pros and Cons

Pros
  • That i never have to deal with them again
  • I thought i liked the price
  • I thought price and coverage sounded great
  • Prompt response to calls
  • Noy much
  • Idea of warranty convenience & replacement of aged appliances
Cons
  • Horrible customer service
  • Deceptive practices
  • Will not repair items
  • Run-around
  • Horrible customer service
  • Run around and lies

Select Home Warranty and HMS Home Warranty Most Positive Reviews

Top rated reviews
5

Do not waste your time on purchasing a home warranty as the most important things that break down are not covered by...

5

Had nothing but excellant service in 2015 so I renewed my contract for 2016 . 2015 They replaced my refrigerator and...

Select Home Warranty and HMS Home Warranty Most Critical Reviews

Lowest rated reviews
1

I spent a long time on the phone and online going through a new home warranty plan to make sure everything in my home...

1

Don't get a HMS warranty for your home.
Anything that is more than a loose screw is not covered.
beware!

Don't get a HM...

Select Home Warranty and HMS Home Warranty Latest Reviews

Recent published reviews
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1.1

Due to wear and tear the sump pump failed on a Sunday in the evening and caused flooding in my basement in 10 degree...

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