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Hisense

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 115 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $622 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Cheap prices 6
  • Picture when it worked 4
  • Clear picture and video before damage 2
  • First year of a clear picture 2
  • Tv product 1

Customers don't like

  • Deliberate complaint avoidance4
  • Poor customers service3
  • Quality of product2
  • Warranty practices that are almost a deterrent1
  • Warranty repair1
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Samsung Electronics

Appliances and Electronics
  • 4 ISSUES RESOLVED
  • 704 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Staff
  • Tv when it worked 3
  • Features 3
  • Quality of tv 2
  • To try out their android 2
  • Style and size 2

Customers don't like

  • Customer service10
  • Way they do business4
  • Appliance service life3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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