PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Homeadvisor and Hippo Roofing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Homeadvisor
Hippo Roofing

Homeadvisor and Hippo Roofing Overview

Total reviews
239
17
Company responses
114
0
Issues resolved
5
0

Homeadvisor and Hippo Roofing Consumer Ratings

Rank
58 out of 307 in Auctions and Marketplaces category
65 out of 252 in Roofing, Siding and Masonry category
Customer service
92 in category
48 in category
Advertised vs Delivered
87 in category
37 in category
Exchange, Refund and Cancellation Policy
92 in category
37 in category
Product or Service Quality
105 in category
51 in category

Homeadvisor and Hippo Roofing Rating Details

Customer service
1.2 (147 reviews)
1 (4 reviews)
Reviewer's quote

...I knew this as the night prior I received a phone call from a customer service rep. from Ohio telling me that the original handyman couldn't do the job. A five star rated vendor...

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...I'm currently waiting on a callback from a lawyer because this has to stop! They do substandard work and don't care about the quality of their work, customer service or customer satisfaction. Anyone needing a new roof, stay far away from Hippo Roofing!!..

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Advertised vs Delivered
1.1 (131 reviews)
1 (2 reviews)
Reviewer's quote

Unauthorized billing after several attempts to resolve this issue and I'm still being billed after I cancelled my subscription.

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I called Hippo to get an estimate on a new shingle roof and as soon as the sales rep walked in my house he starts talking about metal roofing and doesn't even listen to a word I had to say. Now I am a very well trained home improvement sales rep my self and I know all the *** trick's. He still just...

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Exchange, Refund and Cancellation Policy
1.1 (127 reviews)
1 (3 reviews)
Reviewer's quote

...Finally, they refund me according to them. But SARA from HOME ADVISOR went and put one too many zeros and instead of a refund that she had to do, one for $237. 00 and the other for $275...

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My metal roof is crooked. I have jagged metal on the edge of my roof. None of the corners match. I have weather stripping missing. I had to buy a magnet from Home Depot to clean up after them every single day. They almost killed one of my cats. General manager Ricardo Matus came to my house and...

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Product or Service Quality
1.2 (126 reviews)
1 (3 reviews)
Reviewer's quote

On the May 27th after 4 days of pool cleaning service, this so-call the "professional" by the HomeAdvisor had turned my pool into a pound (from blue to green). I have STATED on my first call that the service will be "ONE-TIME" service, and HomeAdvisor turned my credit card into an ATM machine...

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No items

Homeadvisor and Hippo Roofing Pros and Cons

Pros
  • Wool being pulled over my eyes
  • Initial sales call
  • Originally liked the exposure for advertising
  • Welfare mom
Cons
  • Fraud
  • Suck
  • Dishonesty and cheating all around with this service
  • Poor quality workmanship
  • Idiot staff

Homeadvisor and Hippo Roofing Most Positive Reviews

Top rated reviews
5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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No votes
4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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No votes

Homeadvisor and Hippo Roofing Most Critical Reviews

Lowest rated reviews
1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL
On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11)...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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1

I called Hippo for an estimate to replace my 13 square cottage roof. I was impressed with their ad that said they can...

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Homeadvisor and Hippo Roofing Latest Reviews

Recent published reviews
No votes

Money has been taken from my account for leads I havent reach out to! Even when I have the leads paused my account was...

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1

In 2016 we had a new metal roof put on. In the contract they were supposed to fix any wood rot that they found. Now,...

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1.6

Unauthorized billing after several attempts to resolve this issue and I'm still being billed after I cancelled my...

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1

I called Hippo to get an estimate on a new shingle roof and as soon as the sales rep walked in my house he starts...

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Homeadvisor and Hippo Roofing Products and Services

Most reviewed product and services
  • Homeadvisor Leads (69 reviews)
  • Homeadvisor Customer Care (20 reviews)
  • Homeadvisor Construction Leads (6 reviews)
  • Hippo Roofing Roofing (8 reviews)
  • Hippo Roofing Roof Replacement Estimate (2 reviews)