PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hippo Roofing and Homeadvisor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hippo Roofing
Homeadvisor

Hippo Roofing and Homeadvisor Overview

Total reviews
17
238
Company responses
0
114
Issues resolved
0
5

Hippo Roofing and Homeadvisor Consumer Ratings

Rank
65 out of 251 in Roofing, Siding and Masonry category
57 out of 306 in Auctions and Marketplaces category
Customer service
48 in category
95 in category
Exchange, Refund and Cancellation Policy
37 in category
92 in category
Diversity of Products or Services
48 in category
112 in category
Warranty
37 in category
95 in category

Hippo Roofing and Homeadvisor Rating Details

Customer service
1 (4 reviews)
1.2 (146 reviews)
Reviewer's quote

...I'm currently waiting on a callback from a lawyer because this has to stop! They do substandard work and don't care about the quality of their work, customer service or customer satisfaction. Anyone needing a new roof, stay far away from Hippo Roofing!!..

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...I knew this as the night prior I received a phone call from a customer service rep. from Ohio telling me that the original handyman couldn't do the job. A five star rated vendor...

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Exchange, Refund and Cancellation Policy
1 (3 reviews)
1.1 (126 reviews)
Reviewer's quote

I called Hippo to get an estimate on a new shingle roof and as soon as the sales rep walked in my house he starts talking about metal roofing and doesn't even listen to a word I had to say. Now I am a very well trained home improvement sales rep my self and I know all the *** trick's. He still just...

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...Finally, they refund me according to them. But SARA from HOME ADVISOR went and put one too many zeros and instead of a refund that she had to do, one for $237. 00 and the other for $275...

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Diversity of Products or Services
1 (3 reviews)
1.6 (105 reviews)
Reviewer's quote

My metal roof is crooked. I have jagged metal on the edge of my roof. None of the corners match. I have weather stripping missing. I had to buy a magnet from Home Depot to clean up after them every single day. They almost killed one of my cats. General manager Ricardo Matus came to my house and...

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I leave a review as a contractor, because there is no way to leave a review for their "wonderful" services. The worst company..

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Warranty
1 (3 reviews)
1.1 (110 reviews)
Reviewer's quote

No items

...ood company from their reviews,they came for the estimate on time,seemed to know what they were talking about,so i gave them the job,told me i had a five year warranty against cracking,lifting and settling. the next day i seen a two foot crack in the center of the driveway,i called them right away,told them,they said dont worry we will come back in a week or two to fix any problems you ...

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Hippo Roofing and Homeadvisor Pros and Cons

Pros
  • Welfare mom
  • Wool being pulled over my eyes
  • Initial sales call
  • Website
Cons
  • Poor quality workmanship
  • Idiot staff
  • Suck
  • Fraud
  • Dishonesty and cheating all around with this service

Hippo Roofing and Homeadvisor Most Positive Reviews

Top rated reviews
No votes
5

I wasnt told i had to pay for leads (im a contractor) so when i was charged that i decided to end it with Home Advisor....

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No votes
4

I would like to cancel my last payment made earlier today on March 16th 2020 around 3:15pm because of the current...

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Hippo Roofing and Homeadvisor Most Critical Reviews

Lowest rated reviews
1

LVP ID: 16-DHP0011 DECISION OF THIRD PARTY NEUTRAL
On March 18, 2016, Complainant, Hippo Roofing, submitted eleven (11)...

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1

The home advisor is the biggest lier on earth. I have never seen such lier in my life. Don't be *** like me.

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1

I called Hippo for an estimate to replace my 13 square cottage roof. I was impressed with their ad that said they can...

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1

Kept getting sent "leads" that were people who were not homeowners, not ready to buy, completely un-vetted. Basically a...

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Hippo Roofing and Homeadvisor Latest Reviews

Recent published reviews
1

In 2016 we had a new metal roof put on. In the contract they were supposed to fix any wood rot that they found. Now,...

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1.6

Unauthorized billing after several attempts to resolve this issue and I'm still being billed after I cancelled my...

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1

I called Hippo to get an estimate on a new shingle roof and as soon as the sales rep walked in my house he starts...

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1.6

Still being billed after cancelling and only allowing a $700 max limit.

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Hippo Roofing and Homeadvisor Products and Services

Most reviewed product and services
  • Hippo Roofing Roofing (8 reviews)
  • Hippo Roofing Roof Replacement Estimate (2 reviews)
  • Homeadvisor Leads (69 reviews)
  • Homeadvisor Customer Care (20 reviews)
  • Homeadvisor Membership (6 reviews)