PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Hilton Hotels And Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Hilton Hotels And Resorts

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Overview

Total reviews
500
59
Company responses
0
0
Issues resolved
1
0

Wyndham Hotels And Resorts was first mentioned on PissedConsumer on Jan 13, 2008 and since then this brand received 500 reviews. It is 441 reviews more than Hilton Hotels And Resorts received since Jan 3, 2008.

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Consumer Ratings

Rank
188 out of 1802 in Hotels and Resorts category
261 out of 1802 in Hotels and Resorts category
Customer service
138 in category
187 in category
Staff
148 in category
213 in category
Location
161 in category
166 in category

According to consumer ratings and reviews, Wyndham Hotels And Resorts ranks 73 points higher in the Hotels and Resorts category than Hilton Hotels And Resorts. People gave Wyndham Hotels And Resorts 1.5 stars for Customer service criterion in Hotels and Resorts category and it is 275 points higher than the worst rated brand in this category. At the same time, Hilton Hotels And Resorts was rated 1.1 stars for Customer service criterion in this category and it is 226 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Wyndham Hotels And Resorts has a higher rating than Hilton Hotels And Resorts. Regarding Location criterion, consumers gave Wyndham Hotels And Resorts 2.6 stars and it is 61% greater than other in category. Hilton Hotels And Resorts however was rated 2.6 stars and it is 60% greater than other in category.

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Rating Details

Customer service
1.5 (193 reviews)
1.1 (14 reviews)
Reviewer's quote

...The customer service is horrendous on top of this. We this problem fixed now. We do not deserve to be ignored..

Quiana J

...WHAT KIND OF CUSTOMER SERVICE IS THIS FOR A HILTON. The cancellation was through no fault of our own, we could not walk there. We travel a lot so we will not be staying at any Hiltons in the future...

PissedConsumer1129594
Staff
1.8 (176 reviews)
1.2 (12 reviews)
Reviewer's quote

The staff offered some stale bacon that had been sitting for probably well over the safe limit and I had to take it due to needing substance so my head would stop spinning and my system could calm down. The danger Wyndhams sales reps put people like me in with health conditions to make that buck is...

Mike S

99 chg for wifi per day they don't furnish ice even for the hospitality these things was never communicated asked the staff about the ice after waiting over a hour was told by the staff Amy told them not to service us one of my guest left the room because the maid was there to clean and when she...

PissedConsumer901983
Location
2.6 (174 reviews)
2.6 (7 reviews)
Reviewer's quote

BAM I have an injury at this location wile a guest of Wyndham rewards and the hotel owners and insurance company and Franchisor all left me haging for $26,000 spent out of pocket and medical bills total piled up . I feel its wyndham Rewards who should be responsible for there actions in not keeping...

Lance G

...I have stayed at this hotel several times because of the location and being able to see friends in town without driving. The rooms are comfortable and the showers are great. The negative here is just the restaurant service...

PissedConsumer844960

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Beautiful brochures
  • Simplicity
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Communication

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

No votes

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

1

Booked 2 rooms for Aug 28 going to concert.
They booked our rooms for July, THEY BOOKED THE WRONG DATE We paid for the r...

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Latest Reviews

Recent published reviews
2.5

Stayed at One of their properties & it was roaches & bed bugs. Calling Wyndham corporate does nothing. I have pictures...

Read all 500 reviews

This is one very bad place to stay. I would not recommend it to my worst enemy. The people are idiots, who work there. I...

Read all 59 reviews

Wyndham Hotels And Resorts and Hilton Hotels And Resorts Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (70 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Hilton Hotels And Resorts Wi-fi Facility (1 review)
  • Hilton Hotels And Resorts Colon Quito Room (1 review)
  • Hilton Hotels And Resorts Waiter (1 review)