PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hilton Hotels And Resorts and Wyndham Hotels And Resorts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hilton Hotels And Resorts
Wyndham Hotels And Resorts

Hilton Hotels And Resorts and Wyndham Hotels And Resorts Overview

Total reviews
63
516
Company responses
0
0
Issues resolved
0
1

Hilton Hotels And Resorts and Wyndham Hotels And Resorts Consumer Ratings

Rank
280 out of 1288 in Hotels and Resorts category
200 out of 1288 in Hotels and Resorts category
Customer service
204 in category
143 in category
Exchange, Refund and Cancellation Policy
106 in category
109 in category
Website
239 in category
136 in category
Price Affordability
244 in category
146 in category

Hilton Hotels And Resorts and Wyndham Hotels And Resorts Rating Details

Customer service
1.1 (16 reviews)
1.5 (198 reviews)
Reviewer's quote

...WHAT KIND OF CUSTOMER SERVICE IS THIS FOR A HILTON. The cancellation was through no fault of our own, we could not walk there. We travel a lot so we will not be staying at any Hiltons in the future...

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...The customer service is horrendous on top of this. We this problem fixed now. We do not deserve to be ignored..

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Exchange, Refund and Cancellation Policy
1.5 (13 reviews)
1.5 (159 reviews)
Reviewer's quote

...I didn't ask for a refund just for a credit. I'm on a Disability Pension so I cannot afford to pay $535. 00 and not be able to forfeit the money or not to be able to use on another time...

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Differences: 1) they charge your card at check-in order to get you to go to Owners update meetings only to refund the charge once you have made it all the way through the grueling meetings. Which are essentially sales meetings? This is at almost every vacation and they take up 5 or 6 hours! So...

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Website
1.6 (11 reviews)
2.2 (158 reviews)
Reviewer's quote

Hilton at the St. Louis ball Park. Service was horrible purchased 2 rooms paid foe them with a reservation number arrived at the hotel. Young man at the front desk would not honor the reservation would not allow my family to check in. Tried contacting Priceline had to wait 2 hours to speak with...

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Reserved two rooms for two nights on their website. When I checked in, they sent me to the wrong room and the key didn't work. (Not my room so the key shouldn't have worked!) I go back down to the desk and the clerk sends me back up because she isn't sure if it is the key that isn't working or if...

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Price Affordability
1.5 (11 reviews)
2.1 (168 reviews)
Reviewer's quote

Liars thieves and con artists the rest of corporate America...suck *** losers I hope you all for in a special ***!!!!!! Anyone associated with hilton hotels I will not pray or wish amy goodness in the world to you

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We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

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Hilton Hotels And Resorts and Wyndham Hotels And Resorts Pros and Cons

Pros
  • Simplicity
  • Proximity to business
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
Cons
  • Communication
  • Unfriendly rude staff and manager
  • Customer service
  • Deception
  • Room was not clean and smells bad

Hilton Hotels And Resorts and Wyndham Hotels And Resorts Most Positive Reviews

Top rated reviews
3.1

First let me tell you the good things.
This hotel is right on the waterfront and finally offers a modern hotel (relativ...

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5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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No votes
5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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Hilton Hotels And Resorts and Wyndham Hotels And Resorts Most Critical Reviews

Lowest rated reviews
1

Booked 2 rooms for Aug 28 going to concert.
They booked our rooms for July, THEY BOOKED THE WRONG DATE We paid for the r...

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1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

Former Chef/Cook wrongfully terminated due to my complaints ( from day 1) about being harassed and bullied. Each...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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Hilton Hotels And Resorts and Wyndham Hotels And Resorts Latest Reviews

Recent published reviews
No votes

I purchased a one night stay at a resort in Phoenix and I would like to add an additional night. I have paid for Sunday...

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1.8

I got room with hot tub it was the most horrible room I've ever stayed in

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1

Hilton at the St. Louis ball Park. Service was horrible purchased 2 rooms paid foe them with a reservation number...

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No votes

Staff and other guests not wearing masks.
Also very dirty and unappealing grounds.

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Hilton Hotels And Resorts and Wyndham Hotels And Resorts Products and Services

Most reviewed product and services
  • Hilton Hotels And Resorts Customer Care (2 reviews)
  • Hilton Hotels And Resorts Colon Quito Room (1 review)
  • Hilton Hotels And Resorts Waiter (1 review)
  • Wyndham Hotels And Resorts Room (71 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)