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Highster Mobile

Software
Has verified representatives
  • 1 ISSUES RESOLVED
  • 164 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Customer service 2
  • Interface 2
  • Promised were good 2
  • Social media log 2
  • Text message log 2

Customers don't like

  • Does not work as advertised14
  • Will not refund purchase11
  • Will not honor guarantee8
  • Customer service and product does not work as advertised6
  • Very weak support5
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 964 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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