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Highster Mobile

Software
Has verified representatives
  • 1 ISSUES RESOLVED
  • 185 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.2
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Text message log 2
  • Social media log 2
  • Promised were good 2
  • Interface 2
  • Customer service 2

Customers don't like

  • False advertising5
  • Does not work as advertised5
  • Will not refund purchase4
  • Will not honor guarantee4
  • Product did not work refused refund4
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Sprint

Telecommunications
  • 4 ISSUES RESOLVED
  • 1248 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.5
Customer service
Website
Billing Practices
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Unlimited data plans 6
  • Proximity of the store to my home 6
  • Family plan in my budget 6
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service50
  • Run around from sprint8
  • No resolution7
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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