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Highster Mobile

Software
Has verified representatives
  • 1 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Text message log 2
  • Social media log 2
  • Promised were good 2
  • Interface 2
  • Customer service 2

Customers don't like

  • False advertising5
  • Will not refund purchase4
  • Will not honor guarantee4
  • Product did not work refused refund4
  • Does not work as advertised4
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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1145 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Exchange, Refund and Cancellation Policy
  • Unlimited data plans 6
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • When i could block numbers 4
  • Customer service 4

Customers don't like

  • Customer service18
  • Run around from sprint7
  • Unprofessional manager6
  • No resolution6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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