PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Highster Mobile and mSpy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Highster Mobile
mSpy

Highster Mobile and mSpy Overview

Total reviews 252 420
Company responses 0 0
Issues resolved 1 2

Highster Mobile and mSpy Consumer Ratings

Rank
405 out of 5624 in Software category
189 out of 5624 in Software category
Customer service
265 in category
182 in category
Website
322 in category
169 in category
Product or Service Quality
357 in category
155 in category
Billing Practices
303 in category
144 in category

Highster Mobile and mSpy Rating Details

Customer service
2.1
(110 reviews)
3
(193 reviews)
Reviewer's quote

...Their customer service sucks. I have to email them repeatedly to get any response and the trouble shooting they have provided is useless. Going to try and get my money back as itโ€™s still within the 30 days, but not holding out much hope..

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CONSTANTLY LOSES CONNECTION! Customer service is useless and just keeps telling you to do fixes that don't work. Then they offer to log into your phone for ONE TIME for $50! Then I contacted chat, they will not answer their phone yet again for connectivity issues. Nothing was resolved and then I...

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Website
2.4
(98 reviews)
3.1
(182 reviews)
Reviewer's quote

Tried talking to someone and they only send you to a website and did that and it keeps circling this is redic..

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...Website: Their website is well-organized, informative, and easy to navigate. 5 stars for a user-friendly website..

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Product or Service Quality
2
(98 reviews)
3
(186 reviews)
Reviewer's quote

I bought into service and the terms is to cancel within 14 days and money back guaranteed. Never happened..

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...immediate help so that I would be pushed straight through to speak with a representative none of these things have happened I bought both of their customer service packages along with the mspy monitoring as well and I have had zero results from anybody to do anything to help me at this point I just want a full...

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Billing Practices
2.2
(92 reviews)
3
(181 reviews)
Reviewer's quote

High Jacked by โ€”> Highster Mobile Spy app, bad business practices!!!!! They sell a โ€œlifetime licenseโ€ then, suspend your service until/unless you pay $29.99 A MONTH to access. That adds up to $429.83 when you add in the initial cost of $69.95. Bait and switch at itโ€™s worst! Any employee I have...

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...for me sharp 30 minutes after the subscriptions I put refund request and cancel the subscription but they didnt issue me any single penny I tried but the billing team says you agreed our terms and conditions I ask why they make the conditions according their profit not for the customers because everyone is...

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Highster Mobile and mSpy Pros and Cons

Pros
  • Social media log
  • Idk
  • Text message log
  • No pros
  • Customer care
  • Support
Cons
  • False advertising
  • Does not work as advertised
  • Will not honor guarantee
  • Company is dishonest
  • That product does not work
  • Customer service is horrible

Highster Mobile and mSpy Most Positive Reviews

Top rated reviews
5

So..... I knew in my gut my loser bf was talking to the office *** but *** I sure was surprised when I found out they...

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5

I have been using this monitoring service for 3 weeks now and it definitely serves its purpose, i can easily all...

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5

I never suspected it. They were both very careful. However, as a woman, my intuition is telling me something was wrong....

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5

When my smartphone was stolen, I thought all hope was lost. However, mSpy turned out to be such a great help. With its...

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Highster Mobile and mSpy Most Critical Reviews

Lowest rated reviews
1

There doesn't seem to be anyway to speak to someone on phone for technical support. Only by messaging can you contact...

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1

I would have given these people a zero rateing but it wasn't offered . I purchased their product because i was looking...

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1

My son was obsessed with Instagram. I always kept worrying and wanted to find out whether he is indulging or having conv...

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1

I just renewed my subscription a few hours ago and it seems the target phone i had your program connected to is not...

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Highster Mobile and mSpy Latest Reviews

Recent published reviews
1

I bought into service and the terms is to cancel within 14 days and money back guaranteed. Never happened.

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No votes

I paid for 3 months and assistance. I have yet had any help. This is the 12th time I have contacted someone and I have...

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No votes

i having the same issues nothing shows on my dash board i tried reaching out to customer service but no feedback on the...

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1

I still haven't gotten my refund don't fall for the this scam they want even let you speak to someone in person...

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