PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Highster Mobile and mSpy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Highster Mobile
mSpy

Highster Mobile and mSpy Overview

Total reviews
207
19
Company responses
0
0
Issues resolved
1
0

Highster Mobile was first mentioned on PissedConsumer on Dec 4, 2013 and since then this brand received 207 reviews. It is 188 reviews more than mSpy received since Dec 10, 2014.

Highster Mobile and mSpy Consumer Ratings

Rank
122 out of 1488 in Software category
67 out of 1488 in Software category
Customer service
67 in category
No votes
Website
105 in category
No votes
Product or Service Quality
84 in category
No votes

According to consumer ratings and reviews, mSpy ranks 55 points higher in the Software category than Highster Mobile. People gave Highster Mobile 2.1 stars for Customer service criterion in Software category and it is 316 points higher than the worst rated brand in this category. Regarding Product or Service Quality criterion, consumers gave Highster Mobile 2 stars and it is 78% greater than other in category.

Highster Mobile and mSpy Rating Details

Customer service
2.1 (100 reviews)
No votes
Reviewer's quote

...Their customer service sucks. I have to email them repeatedly to get any response and the trouble shooting they have provided is useless. Going to try and get my money back as it’s still within the 30 days, but not holding out much hope..

PissedConsumer1420610

...By having worked in a Customer Service role in the past, I can attest to juggling many tasks at a time. Jessica Lee was just amazing. I'd actually hire her...

PissedConsumer1190627
Website
2.4 (89 reviews)
No votes
Reviewer's quote

...The website STILL says "buy once buy for life. No monthly fees" in multiple places. I'll attach screenshots...

PissedConsumer1053769

They denied me my refund. *** I do not want their app. Not then not now not ever, i will recommend to everyone not to as well. I never wanted it for a year and never would i have paid $200. Regardless of the situation i dont want it and i didnt like it and i should be entitled to MY money back

Jennifer b
Product or Service Quality
2 (86 reviews)
No votes
Reviewer's quote

They are not refunding my money, and i checked complains from other people, they have the same problem, they just don't refund i guess. someone should stop them.. is there a way i can get back money back

Ram K

Applied for a premium package.. gave all the info they wanted, for connectingIt didn't work.. and I guess I have been cheated.Asking for refund.. which will never happen.. for they talking about conditions.. and excess days on the agreement etcFor support they want to make money on that also!!!BE...

Sunil G

Highster Mobile and mSpy Pros and Cons

Pros
  • Social media log
  • Text message log
  • Software
  • Support
  • Locations
  • Customer care
Cons
  • Product did not work refused refund
  • False advertising
  • Does not work as advertised
  • That product does not work
  • Company is dishonest
  • All of it

Highster Mobile and mSpy Most Positive Reviews

Top rated reviews
5

Highster Mobile worked great for me!

I bought one license key and the premium support. I had an issue, got on the phon...

5

Couldnt get anyone at customer service

Highster Mobile and mSpy Most Critical Reviews

Lowest rated reviews
1

Purchased program w/additional cost for tech support. Web site shows program allows for call recording, satisfaction...

1

Scam. Do not buy! Product does not work! 10 day money back guarantee is a joke! You will never get your money back!...

Highster Mobile and mSpy Latest Reviews

Recent published reviews
4.6

Hello everyone,
Have you ever needed an expert when it comes to hacking?
Have you ever wanted to *** someone’s email accou...

Read all 207 reviews

I had a change of heart about the service because it takes information from the iCloud backup. I asked for a refund...

Read all 19 reviews

Highster Mobile and mSpy Products and Services

Most reviewed product and services
  • Highster Mobile Monitoring Software (91 reviews)
  • Highster Mobile Mobile Application (23 reviews)
  • Highster Mobile Customer Care (8 reviews)
  • Mspy Monitoring Software (5 reviews)
  • Mspy Technical Support (3 reviews)
  • Mspy Customer Care (2 reviews)