PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Highqualitybuy and Light In The Box as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Light In The Box

Highqualitybuy and Light In The Box Overview

Total reviews
Company responses
Issues resolved

Light In The Box was first mentioned on PissedConsumer on Feb 16, 2009 and since then this brand received 2592 reviews. It is 2569 reviews more than Highqualitybuy received since Sep 12, 2014.

Highqualitybuy and Light In The Box Consumer Ratings

85 out of 4212 in E-commerce category
64 out of 432 in Auctions and Marketplaces category
136 in category
78 in category
Exchange, Refund and Cancellation Policy
64 in category
64 in category
Customer service
65 in category
75 in category

Highqualitybuy and Light In The Box Rating Details

3.6 (11 reviews)
1.9 (801 reviews)
Reviewer's quote

...The pictures the website provide to display their products are sometimes very misleading. You can see from consumer review photos that what you get in the mail looks very cheap in comparison to what they are advertising. That is what happened to me...


...Your website says I have no order placed but here's the order # 34768965 please let me know what's going on..

Exchange, Refund and Cancellation Policy
3.5 (11 reviews)
1.2 (743 reviews)
Reviewer's quote

I made my first purchase of little gift boxes through wish.com. the boxes are really cute, actually better than I thought they would be for the price was a lot earlier than anticipated.


...Then when it did arrive it was wrong and I tried to return it and after my initial refund submission, the refund button disappeared from my account!! Pissed off is an understatement!! There is no way of contacting them. The supposed online chat button doesn't work. There is no email address...

Melissa K
Customer service
3.6 (11 reviews)
1.2 (903 reviews)
Reviewer's quote

I contacted customer service and they did reply saying that the items had been shipped on the 7th. But aren't I supposed to receive an email with the tracking number? When i order off amazon/ebay I always get an email informing me that the items have been shipped and a tracking number. I emailed...


These *** are rip-offs and scam artists they are con artists and take your money and do not send your products and also they do not have a number to call for customer service I have contacted the FBI and local law enforcement agencies along with Google and several other companies and recorded them...


Highqualitybuy and Light In The Box Pros and Cons

  • Prices
  • Wide selection
  • Price
  • Good deals
  • Every one needs to get fire everyone
  • Close this site
  • Horrible customer service
  • No way to contact a human
  • Poor service

Highqualitybuy and Light In The Box Most Positive Reviews

Top rated reviews

I ordered a evening dress, its the first and only thing so far, but I would order from them again. I read a lot of...


Shipping time for my dancing shoes was supposed to be 6-8 business days. The order was placed 10/05 ~ with 8 days...

Highqualitybuy and Light In The Box Most Critical Reviews

Lowest rated reviews

I made a purchase online from high quality buy on January 3rd. It is now January 19th and i have been given 3...


I ordered a couple of coats and a few scars, for a very good price ($114). They had this special deal where you get "fre...

Highqualitybuy and Light In The Box Latest Reviews

Recent published reviews

I bought a over the door bin ,when it arrived it was broken ,I would like to know how to get a refund and to send the...

Read all 23 reviews

Finally received order, both items were too small. Company says refunds are not fiscally smart and to keep the item,...

Read all 2592 reviews

Highqualitybuy and Light In The Box Products and Services

Most reviewed product and services
No votes
  • Light In The Box Shipping Service (524 reviews)
  • Light In The Box Customer Care (171 reviews)
  • Light In The Box Account (77 reviews)