PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jayco and Highland Ridge Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jayco
Highland Ridge Rv

Jayco and Highland Ridge Rv Overview

Total reviews
395
25
Company responses
0
0
Issues resolved
3
0

Jayco was first mentioned on PissedConsumer on Jul 15, 2013 and since then this brand received 395 reviews. It is 370 reviews more than Highland Ridge Rv received since Sep 26, 2016.

Jayco and Highland Ridge Rv Consumer Ratings

Rank
562 out of 5315 in Dealers category
98 out of 1020 in Auto category
Customer service
414 in category
66 in category
Product or Service Quality
470 in category
120 in category
Staff
346 in category
67 in category

Jayco and Highland Ridge Rv Rating Details

Customer service
1.7 (217 reviews)
1.1 (16 reviews)
Reviewer's quote

already had a faulty jack and dinette table quality horrible Already broken screws stripped underneath U call customer service and its horrible to deal with this company they cover nothing or they make u drive hours They say u can take it to anyone and have it serviced but it is only through a...

Brook T

...Worst customer service ever !! I paid $40K for a camper I can’t even use..

Kim B
Product or Service Quality
1.6 (205 reviews)
1 (14 reviews)
Reviewer's quote

Jayco quality control has gone downhill. The Jayco dealer has been great to work with on repairs. I purchased a 2018 Jayco NorthPoint 381flws in December 2018...

Timi

...I feel this company does not stand behind their product and neither does the dealer that sold it..

PissedConsumer1765769
Staff
2 (195 reviews)
1.1 (10 reviews)
Reviewer's quote

...Both the sales and service staff have been very courteous and very helpful. Initially my wife and I checked several other units but love our Jayco and will not hesitate to go back to (or recommend) Jolly Rogers RV for purchasing another Jayco. ..

PissedConsumer1067788

We have had multiple issues with our Open Range Roamer 347RES fifth wheel. Right after we bought it we found a leak in the bedroom slide area that took three trips and five descriptions of the problem to Camping World and the manufacturer to get resolved. Now our issue is that for a year we have...

Robert D

Jayco and Highland Ridge Rv Pros and Cons

Pros
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
  • Trailer layout
  • Love the floor plan
  • Floor plan and half ton towable with wd prep
Cons
  • Poor quality of construction
  • Poor quality
  • Customer service
  • Rv that they made it was defective
  • Dishonored warranty
  • Customer service

Jayco and Highland Ridge Rv Most Positive Reviews

Top rated reviews
5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

No votes

Jayco and Highland Ridge Rv Most Critical Reviews

Lowest rated reviews
1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

1

I BOUGHT A NEW 2017 OPEN RANGE AND THE DEALER SHOWED ME THAT THE CHAIRS HAD DAMAGE AND THEY WOULD BE REPLACED, BUT...

Jayco and Highland Ridge Rv Latest Reviews

Recent published reviews
1

I purchased a Jayco travel trailer two years ago .. already had a faulty jack and dinette table quality horrible
Already...

Read all 395 reviews
1

First time returned to dealership for repair the refrigerator was not working among some other little things. At dealers...

Read all 25 reviews

Jayco and Highland Ridge Rv Products and Services

Most reviewed product and services
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)
  • Highland Ridge Rv Rv (7 reviews)
  • 2017 Highland Ridge Rv Open Range 3x Rv (3 reviews)
  • 2016 Highland Ridge Rv Light Rv (2 reviews)