PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Higher Speed Internet and Roadrunner as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Higher Speed Internet
Roadrunner

Higher Speed Internet and Roadrunner Overview

Total reviews
1
52
Company responses
0
0
Issues resolved
0
0

Roadrunner was first mentioned on PissedConsumer on Jul 29, 2008 and since then this brand received 52 reviews. It is 51 reviews more than Higher Speed Internet received since May 3, 2018.

Higher Speed Internet and Roadrunner Consumer Ratings

Rank
107 out of 1945 in Telecommunications category
213 out of 1945 in Telecommunications category
Diversity of Products or Services
428 in category
68 in category
Value for money
19 in category
171 in category
Price Affordability
30 in category
161 in category

According to consumer ratings and reviews, Higher Speed Internet ranks 106 points higher in the Telecommunications category than Roadrunner. People gave Higher Speed Internet 1 stars for Diversity of Products or Services criterion in Telecommunications category and it is 81 points higher than the worst rated brand in this category. At the same time, Roadrunner was rated 2.8 stars for Diversity of Products or Services criterion in this category and it is 441 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Higher Speed Internet has a higher rating than Roadrunner. Regarding Price Affordability criterion, consumers gave Higher Speed Internet 4 stars and it is 94% greater than other in category. Roadrunner however was rated 2.2 stars and it is 68% greater than other in category.

Higher Speed Internet and Roadrunner Rating Details

Diversity of Products or Services
1 (1 review)
2.8 (5 reviews)
Reviewer's quote

I have had this internet provider for over a year. Plagued by many problems. Sometimes good service and sometimes really bad. they had upgrades and faster internet so I bit. Upped my speed and paid more and decided to stream Tv. Lot's of work and money spent. Epic fail on their part. One weekend...

Karen S

I bought a pair of sneakers over a year a go there and signed up because they told me if I signed up now, it would lower the cost of the sneakers so of course I said yes. NOT ONCE did they say I would be charged $40 every year :wtf: ! Not only that, but somehow they got a hold of my new credit card...

Wayne H
Value for money
4 (1 review)
1.6 (5 reviews)
Reviewer's quote

No items

...I called in and had them refund me the money. Why do I have to write 100 words in a review, this is flipping ***, an complete wa st e of ti me. Wh y do I ha ve to ke ep wr it ing th is st up id sh it...

PissedConsumer1094879
Price Affordability
4 (1 review)
2.2 (6 reviews)
Reviewer's quote

No items

Email functions are completely malfunctioning and the chat replies that I printed proof that support is totally ignorant of their function. When they finally gave me the phone number for a higher level of support, it turned out to be the same as the original recording as the original phone number....

Sanna

Higher Speed Internet and Roadrunner Pros and Cons

Pros
  • Speed price
  • Shoes
  • Internet servive is excellent
  • Your e-mail is useless
Cons
  • Horrible customer service and the passive agressive owner
  • Vip automatic renewal
  • Unwanted subscription that i canceled and was still charged
  • Given unwanted subscription

Higher Speed Internet and Roadrunner Most Positive Reviews

Top rated reviews
No votes
4.5

September 2015

I also had the annual renewal charges. I looked and saw that I purchased the shoes in 2012, and had been...

Higher Speed Internet and Roadrunner Most Critical Reviews

Lowest rated reviews
2.3

I have had this internet provider for over a year. Plagued by many problems. Sometimes good service and sometimes...

1

I bought shoes, cheaper with membership then returned shoes the next day and cancelled membership....and they have been...

Higher Speed Internet and Roadrunner Latest Reviews

Recent published reviews
No votes

I'm a contractor there terminal manager has no control.. supervisors are clueless ..certain contractor get prime...

Read all 52 reviews

Higher Speed Internet and Roadrunner Products and Services

Most reviewed product and services
  • Higher Speed Internet Internet Service (1 review)
  • Roadrunner Membership (17 reviews)
  • Roadrunner Vip Membership (9 reviews)