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HID Nation

Equipment
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $2.7K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Turnaround Time
  • Price 1
  • Website is easy to navigate 1

Customers don't like

  • Lies and faulty product1
  • Refusal to replace defective merchandise at their cost1
  • Would not accept return of defective merchandise1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 304 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Turnaround Time
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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