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HID Nation

Equipment
  • 1 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Price 2
  • Website is easy to navigate 1
  • Response time of emails 1
  • Easy to purchase 1

Customers don't like

  • Would not accept return of defective merchandise2
  • Refusal to replace defective merchandise at their cost2
  • Lies and faulty product2
  • Customer service2
  • Misleading delivery options1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $47.7K CLAIMED LOSSES
  • $300 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Will never buy from them again 13
  • Price 13
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Customer service11
  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Refund policy for wrong part4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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