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HID Nation

Equipment
  • 1 ISSUES RESOLVED
  • 59 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Price 2
  • Website is easy to navigate 1
  • Response time of emails 1
  • Easy to purchase 1

Customers don't like

  • Would not accept return of defective merchandise2
  • Refusal to replace defective merchandise at their cost2
  • Lies and faulty product2
  • Customer service2
  • Misleading delivery options1
Delete
  • 3 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $65.4K CLAIMED LOSSES
  • $769 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service15
  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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