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HID Nation

Equipment
  • 1 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Price 2
  • Website is easy to navigate 1
  • Response time of emails 1
  • Easy to purchase 1

Customers don't like

  • Would not accept return of defective merchandise2
  • Refusal to replace defective merchandise at their cost2
  • Lies and faulty product2
  • Customer service2
  • Misleading delivery options1
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Intoxalock

Equipment
  • 43 ISSUES RESOLVED
  • 673 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $806 AVERAGE LOSS
3.5
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Ease with setting up the account 8
  • Some customer service 6
  • Someone answers the phone 5
  • Original rep that sold me on the company 5
  • Setting up account 3

Customers don't like

  • Customer service34
  • Long contract7
  • Long hold times6
  • Battery drain possibility6
  • Do not own up to their mistakes5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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