PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hibu and Mainstreethost as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hibu

Hibu

Has Verified Representatives
2.3
Hibu
Mainstreethost

Hibu and Mainstreethost Overview

Total reviews
209
21
Company responses
322
0
Issues resolved
4
0

Hibu and Mainstreethost Consumer Ratings

Rank
23 out of 280 in PR and Marketing category
49 out of 194 in SEO and Reputation Management category
Customer service
39 in category
43 in category
Exchange, Refund and Cancellation Policy
34 in category
33 in category
Website
50 in category
38 in category
Price Affordability
39 in category
38 in category

Hibu and Mainstreethost Rating Details

Customer service
1.2 (99 reviews)
1.3 (7 reviews)
Reviewer's quote

...customer service is non-existent. the "product" is below par and will NOT help advance your digital presence...

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Horrible customer service and 0 results. Been with them for going on 5 months now. Can never get ahold of anyone...

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Exchange, Refund and Cancellation Policy
1.1 (93 reviews)
1.5 (6 reviews)
Reviewer's quote

...I asked for an email with a cancellation #...

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Do not pay these people until the work is done. We paid almost $500 for changes that were supposed to be done within a week, and it has been over two weeks. Did I mention when we hired them to build us a website, it took them a year to get the job done? And we paid them in full, up front.

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Website
1.6 (90 reviews)
1.9 (7 reviews)
Reviewer's quote

...Their website design and ad campaigns were a joke. Salespeople were inexperienced and keep passing the buck to other departments. Run away!..

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...They did not even know how to pull up my product descriptions on my Big Commerce website. They said I should not put my pictures of my jewelry on rocks. Even though my competition did the same and was making millions...

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Price Affordability
1.4 (89 reviews)
1.9 (8 reviews)
Reviewer's quote

You will have to call in and try to negotiate the price for the 2019 year. " He said, how he agrees, that he can see why it was misleading, but there was nothing he can do about it. I called back to the main office, explained all of this, again, to the new financial person over the phone, who said...

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These *** keep calling my home and interrupting what I'm doing. They are rude, obnoxious, and could care less whether someone's number is registered with the national do not call registry. They need a taste of their own medicine. *** In talking to their people, they keep saying that they have a...

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Hibu and Mainstreethost Pros and Cons

Pros
  • Terribal
  • Local rep
  • Customer services reps
  • No help
  • Interfacing with technically-minded staff
Cons
  • Customer service
  • Ripped off
  • Deceptive fraudulent sales practices
  • Poor quality work
  • Not being included in discussions as web designer for client
  • Lack of transparency of services to be provided

Hibu and Mainstreethost Most Positive Reviews

Top rated reviews
5

I am very proud of the marketing Hibu is doing for us. The missing piece of my business puzzle has been found. Thank...

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No votes
4

I paid for advertising with hibu. They promised the world. But delivered nothing! After two months they got me on...

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No votes

Hibu and Mainstreethost Most Critical Reviews

Lowest rated reviews
1

After writing several complaints against them,and calling them Hibu still will not try to resolve an issue they...

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1

Please! DO NOT go with this company! I was paying $100 per month and that was to change my name on all of the search...

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1

I advertised with this company, they made mistakes on the advertising and they are were not responsive and not even...

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1

These people are very harassing. They even lie and say that they spoke to the owners a few months back and the owners...

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Hibu and Mainstreethost Latest Reviews

Recent published reviews
1

I started a facebook marketing program with Hibu in March of 2020 and had to commit for 6 months. They told me I should...

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1.8

I spent $3000.00 for them to optimize my site and drive customers to my site.. They wanted they promised wonderful...

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1

In 2009, Yellow Book/Hibu brought court proceedings over disputed contracts based on agreements in 2005 to Montgomery...

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2.2

Do not pay these people until the work is done. We paid almost $500 for changes that were supposed to be done within a...

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Hibu and Mainstreethost Products and Services

Most reviewed product and services
  • Hibu Internet Marketing Service (24 reviews)
  • Hibu Website (22 reviews)
  • Hibu Advertisement (21 reviews)
  • Mainstreethost Internet Marketing Service (6 reviews)
  • Mainstreethost Seo Service (3 reviews)
  • Mainstreethost Customer Care (1 review)