PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hibu and Logo Scientist as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hibu

Hibu

Has Verified Representatives
2.3
Hibu
Logo Scientist

Hibu and Logo Scientist Overview

Total reviews 214 37
Company responses 329 0
Issues resolved 4 2

Hibu and Logo Scientist Consumer Ratings

Rank
26 out of 296 in PR and Marketing category
49 out of 288 in Web Design and Development category
Customer service
40 in category
46 in category
Exchange, Refund and Cancellation Policy
35 in category
36 in category
Website
51 in category
39 in category
Price Affordability
40 in category
38 in category

Hibu and Logo Scientist Rating Details

Customer service
1.2 (103 reviews)
1.4 (23 reviews)
Reviewer's quote

...customer service is non-existent. the "product" is below par and will NOT help advance your digital presence...

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The phone lines are often unclear with funny background noise, and once you've been convinced to take on their services by the customer service agent's initial friendly and serviable manner, after that, your project manager is most often unavailable or simply not there. If you call several times,...

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Exchange, Refund and Cancellation Policy
1.1 (97 reviews)
1.8 (21 reviews)
Reviewer's quote

...Don't even get me started about their cancellation policy. They place you on hold for an extravagant amount of time and ask every 2 seconds if you want to change your mind. You cannot rely on this company at all...

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a six month relationship with Logo scientist/ Octagroup I experienced a lag in the services I had been provided, I asked about a refund, I was told that was not possible. My window of opportunity had passed, What about the 100% satisfaction guarantee? So, I hired another local website company to...

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Website
1.6 (94 reviews)
2.2 (23 reviews)
Reviewer's quote

...He told that if I am not happy by then I am willing to leave and of course that website will be belonged to me. to my surprise none of them happened. They deserve to be shut down! and ill do anything in my power to do so!..

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...Website says 100% satisfaction and 100% money back all over it. Not only did they not give my money back, they some how got WELLS FARGO to side with them. So now WELLS FARGO endorses crooks! Beware of both! Here it is over a year later and I still have no logo or website and am out $2500..

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Price Affordability
1.4 (93 reviews)
2.2 (18 reviews)
Reviewer's quote

You will have to call in and try to negotiate the price for the 2019 year. " He said, how he agrees, that he can see why it was misleading, but there was nothing he can do about it. I called back to the main office, explained all of this, again, to the new financial person over the phone, who said...

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the logo was nice, but the experience with every single person was horrible. pushy, arrogant and misleading constantly trying to sell you more and more and rude to you if you decline. I had to fight every step of the way just to get my logo which they make you pay for upfront before their "play...

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Hibu and Logo Scientist Pros and Cons

Pros
  • Terribal
  • Local rep
  • Customer services reps
  • Timely delivery
  • Quality of work
  • Promises made
Cons
  • Customer service
  • Ripped off
  • Deceptive fraudulent sales practices
  • Customer service
  • Quality of product
  • Stole over 3000 dollars from me

Hibu and Logo Scientist Most Positive Reviews

Top rated reviews
5

I am very proud of the marketing Hibu is doing for us. The missing piece of my business puzzle has been found. Thank...

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5

I was referred to Logo Scientist by a friend and I am utterly glad i took his advice. From the first day till my project...

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4

I paid for advertising with hibu. They promised the world. But delivered nothing! After two months they got me on...

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5

I am absolutely furious with this company. I was on the website literally 1 second before one of their advisors pounced...

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Hibu and Logo Scientist Most Critical Reviews

Lowest rated reviews
1

After writing several complaints against them,and calling them Hibu still will not try to resolve an issue they...

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1

Terrible Company!!! STAY AWAY! Company designed to overpromise - not deliver product as stated.

They offer low rates to...

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1

I advertised with this company, they made mistakes on the advertising and they are were not responsive and not even...

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1

They took my money and are now taking forever with my website. Unreliable! Doesn't answer my calls! Ignores my chat!...

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Hibu and Logo Scientist Latest Reviews

Recent published reviews
No votes

Eager to get started with my new business, I reached out to a rep at Hibu to discuss my ideas for my web page. The rep...

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2.6

the logo was nice, but the experience with every single person was horrible. pushy, arrogant and misleading constantly...

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1

Hibu does not want to help you. They make it extremely difficult to get things done efficiently. We are still trying to...

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1

I purchased a E-commerce Professional website Package in the amount of $1294 in April 2017 (invoice date is 5/25/17), an...

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Hibu and Logo Scientist Products and Services

Most reviewed product and services
  • Hibu Internet Marketing Service (24 reviews)
  • Hibu Website (23 reviews)
  • Hibu Advertisement (21 reviews)
  • Logo Scientist Logo Design (15 reviews)
  • Logo Scientist Web Design Service (11 reviews)
  • Logo Scientist Customer Care (6 reviews)