PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hibdon Tires Plus and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hibdon Tires Plus
Pep Boys

Hibdon Tires Plus and Pep Boys Overview

Total reviews
5
1610
Company responses
0
0
Issues resolved
0
5

Pep Boys was first mentioned on PissedConsumer on Sep 2, 2007 and since then this brand received 1610 reviews. It is 1605 reviews more than Hibdon Tires Plus received since Dec 23, 2015.

Hibdon Tires Plus and Pep Boys Consumer Ratings

Rank
399 out of 2414 in Service Centers and Repairs category
192 out of 2414 in Service Centers and Repairs category
Staff
232 in category
164 in category
Turnaround Time
352 in category
149 in category
Reliability
417 in category
159 in category

According to consumer ratings and reviews, Pep Boys ranks 207 points higher in the Service Centers and Repairs category than Hibdon Tires Plus. People gave Hibdon Tires Plus 1.3 stars for Staff criterion in Service Centers and Repairs category and it is 369 points higher than the worst rated brand in this category. At the same time, Pep Boys was rated 1.7 stars for Staff criterion in this category and it is 437 points higher than the worst rated brand in this category. If we look at Turnaround Time criterion, than we see that Pep Boys has a higher rating than Hibdon Tires Plus. Regarding Reliability criterion, consumers gave Hibdon Tires Plus 1 stars and it is 69% worse than other in category. Pep Boys however was rated 1.4 stars and it is 74% greater than other in category.

Hibdon Tires Plus and Pep Boys Rating Details

Staff
1.3 (3 reviews)
1.7 (289 reviews)
Reviewer's quote

I started using this company in the Tulsa area a couple years ago because of the allure of their store card which provides 6 months no interest on larger expenses. However, the past few times Ive been its been one thing after another.For example, I took my wifes car (08 suburban) in for a flat...

Pissedconsumer

...He probably paid someone to take it for him!!!! The Pep Boys in Hollywood Florida on Stirling Road, stay away from! The manager was a very nice man but his staff was incompetent and deceitful. How can you recommend to a customer, to replace disc rotors, on all 4, on a vehicle that only has 18,000 miles! and never even took a micrometer to measure the...

PissedConsumer1134727
Turnaround Time
1 (3 reviews)
1.6 (180 reviews)
Reviewer's quote

They kept assuring her it would only be a little longer after several visits to the desk to ask about her car! After the final time she demanded her keys so she could leave and was still assured it wouldnt be much longer! She left very upset and crying over this stupid situation. You should feel...

Bud

...next time I'll know better tire warranty is a scam anywhere...

PissedConsumer1625785
Reliability
1 (3 reviews)
1.4 (176 reviews)
Reviewer's quote

I took my car in for a brake inspection. It was just starting to squeak a little when I pressed on the brakes, in the front. I was told that a standard brake job cost 99.00 if needed. I left my car there and was called 4 hours later that my car needed new rotors front and back, new brake pads and...

Emily P

Had 4 tires installed with TPMS services and went online for the $120 rebate offer. Submitted the information. Three weeks later i get an email asking me to mail all info as the online submission was incomplete, it didnt reflect the TPMS service. Called their customer service number. spoke with a...

Stephen K

Hibdon Tires Plus and Pep Boys Pros and Cons

Pros
No votes
  • Convenient location
  • Comfortable waiting room
  • Price
Cons
No votes
  • Customer service
  • Poor service provided
  • Poor service

Hibdon Tires Plus and Pep Boys Most Positive Reviews

Top rated reviews
No votes
5

This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

Hibdon Tires Plus and Pep Boys Most Critical Reviews

Lowest rated reviews
1

I brought my 2015 f350 in the the store in Edmond. I had called SN got a quote of $237.00 to replace the back brakes...

1

My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

Hibdon Tires Plus and Pep Boys Latest Reviews

Recent published reviews
1

I started using this company in the Tulsa area a couple years ago because of the allure of their store card which provid...

Read all 5 reviews
1

The truth in lending act requires your vendors to fully disclose the details of your loan or credit terms! I was told I...

Read all 1610 reviews

Hibdon Tires Plus and Pep Boys Products and Services

Most reviewed product and services
  • Hibdon Tires Plus Car Repair (2 reviews)
  • Pep Boys Oil Change (168 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (58 reviews)