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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1070 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Nice salesman 11
  • Good product 5
  • Refrigerator 4
  • Sales person 3
  • Appliances 3

Customers don't like

  • Customer service17
  • Do not care about problem9
  • Warranty4
  • Still no resolution4
  • Rude manager4
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 740 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $634 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Helpful manager 3
  • Friendliness of the cashiers 3
  • Customer service reps 3
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service5
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
  • Incompetence that cost me money3
  • Incompetence of staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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