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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1083 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Nice salesman 10
  • Good product 5
  • Refrigerator 4
  • Sales person 3
  • Appliances 3

Customers don't like

  • Customer service43
  • Do not care about problem7
  • Still no resolution5
  • Warranty4
  • Rude manager4
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Sears

Supermarkets and Malls
  • 20 ISSUES RESOLVED
  • 4875 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service163
  • Delivery experience27
  • Service17
  • Home delivery16
  • Lack of accountability9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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