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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1041 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Nice salesman 11
  • Good product 5
  • Refrigerator 4
  • Appliances 3
  • Sales person 3

Customers don't like

  • Customer service16
  • Do not care about problem9
  • Rude manager4
  • Warranty4
  • Still no resolution4
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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4491 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service66
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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