Hhgregg vs Newegg

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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 967 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Nice salesman 11
  • Good product 4
  • Refrigerator 4
  • Appliances 3
  • Sales person 3

Customers don't like

  • Customer service36
  • Do not care about problem23
  • Still no resolution12
  • Customer services8
  • Warranty7

Products by Hhgregg

No items

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Newegg

Computers
  • 7 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $19.2K CLAIMED LOSSES
  • $377 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Customer chat person tried to help 3
  • Doing buiness with them the past 7 years 1
  • Nice representatives 1
  • Polite representatives 1
  • Product 1

Customers don't like

  • Customer service6
  • Customer service etc4
  • How they are not responsible for there screw ups4
  • Poor customer service3
  • Incompatible combo parts2

Products by Newegg

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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