PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Hhgregg as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Menards
Hhgregg

Menards and Hhgregg Overview

Total reviews 3047 1117
Company responses 0 0
Issues resolved 16 3

Menards and Hhgregg Consumer Ratings

Rank
60 out of 333 in Supermarkets and Malls category
322 out of 1812 in Appliances and Electronics category
Customer service
47 in category
291 in category
Product or Service Quality
47 in category
195 in category
Website
47 in category
240 in category
Price Affordability
42 in category
226 in category

Menards and Hhgregg Rating Details

Customer service
1.7 (969 reviews)
1.3 (272 reviews)
Reviewer's quote

...Their response was nothing they could, that I needed to call customer service. The number they provided is a dead end. No way to talk to a live person...

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I called HHgreg customer service and they sent me out the paperwork to cancel and get a refund so i filled it out and sent it in and its been months and I'm still waiting for my refund. I've tried calling customer service but the phone numbers are either busy all the time or it hangs up after afew...

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Product or Service Quality
2.2 (805 reviews)
1.8 (226 reviews)
Reviewer's quote

...Good job taking care of customers Menard Very cool store horrible operations and customer service..

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I went to the web site and filed a claim for a LG refrigerator (we bought last Jan with an extended warranty) I got a confirmation that a service person would be in 3 days, but they never showed up. I finally got a hold of the service person and he said he was wanting for the parts. That was 3...

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Website
2.4 (793 reviews)
2 (195 reviews)
Reviewer's quote

Menards website does not work for ordering online. I have attempted to place an order 10 times I have changed my password on the menards. com website and then tried to process the order which would not go through then I tried changing the password on the website through the iPhone would not go...

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...They gave me a website and a phone no to get a shipping label and none of the auth no work the other no they give to follow up does not work. The helpdesk email does not work or no on replies. This is unacceptable..

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Price Affordability
2.9 (778 reviews)
2.6 (192 reviews)
Reviewer's quote

...I bought this online and was not told that it was a display and I had to pay full price and they are not willing to give me a break . and the router was missing the 1/2" collet they said that they would have one of me tomorrow..

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I ordered a refrigerator (widely available at the same price) online because they said they could deliver on a specific date when I was going to be home to wait for it. They confirmed the date. A week later, they emailed me to say they were going to deliver the next day (not the day they promised)...

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Menards and Hhgregg Pros and Cons

Pros
  • Prices
  • Generally favorable shopping
  • Selection
  • Nice salesman
  • Good product
  • Refrigerator
Cons
  • Poor customer service
  • Rude manager
  • Response of local management
  • Customer service
  • Do not care about problem
  • Warranty

Menards and Hhgregg Most Positive Reviews

Top rated reviews
5

We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. ...

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5

I complained for months about my service experience with my new refrigerator. I used regular and extended warranty...

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5

On August 9th I purchased I-Joists. I was told they would take 2 to 3 weeks. Then I received a call they would be the...

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5

My TV went out on the morning of Friday, November 25, 2016. I dropped it off for repairs and took that to mean I can...

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Menards and Hhgregg Most Critical Reviews

Lowest rated reviews
1

Ordered and paid for tile for bathroom renovation on Aug 16 with estimated Sept 1 delivery date. Received email on Aug...

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1

I got this Sharp TV 60" it has never worked since I got it when I called hhgregg this grunt was so rude and then told...

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1

On 07/12/2014, Our 501c3 Charity went to Menards and bought a Deck KIT... A KIT is supposed to have all the parts you...

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1

My experience purchasing a Toshiba dryer from HHGregg was pleasant until the installation crews arrived. After a...

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Menards and Hhgregg Latest Reviews

Recent published reviews
No votes

Can't call them on the the phone text or email doesn't work it has been over 4months and still know rebate checks...

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1

Freezer frost up the food and everything and the fridge is not cold at all

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2.6

Have not received rebate for large dollar patio furniture purchase

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No votes

I want to renew my warranty please call me at 8159815599

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Menards and Hhgregg Products and Services

Most reviewed product and services
  • Menards Rebate (353 reviews)
  • Menards Customer Care (263 reviews)
  • Menards Manager (170 reviews)
  • Hhgregg Manager (110 reviews)
  • Hhgregg Warranty (101 reviews)
  • Hhgregg Delivery Service (79 reviews)