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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1093 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Nice salesman 10
  • Good product 5
  • Refrigerator 4
  • Sales person 3
  • Appliances 3

Customers don't like

  • Customer service43
  • Do not care about problem7
  • Still no resolution5
  • Warranty4
  • Rude manager4
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Mattress Firm

Furniture and Decor
  • 11 ISSUES RESOLVED
  • 759 TOTAL REVIEWS
  • $410K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Person who sold me the bed 7
  • Great attitude during the purchase 4
  • Well mannered employees 3
  • Delivery 3
  • Courtesy and friendliness of salesman 3

Customers don't like

  • Customer service28
  • Refund policy6
  • Poor communication and delivery4
  • No help or response from company4
  • Ripping me off3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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