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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Nice salesman 11
  • Good product 4
  • Refrigerator 4
  • Ability to negotiate 3
  • Sales person 3

Customers don't like

  • Customer service35
  • Do not care about problem21
  • Still no resolution13
  • Rude manager8
  • Warranty7
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Keurig

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $12.9K CLAIMED LOSSES
  • $186 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Convenience of 1 cup of coffee at a time 6
  • Convenience of single brew 4
  • Old keurig machine 4
  • Quality of products 2
  • Sometimes makes good coffee 2

Customers don't like

  • Indifference to client needs7
  • Failure to act6
  • Cannot send a complaint to their website5
  • Defects in unit5
  • Redundant defects4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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