PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hhgregg and Home Depot as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hhgregg
Home Depot

Hhgregg and Home Depot Overview

Total reviews
1113
2543
Company responses
0
0
Issues resolved
3
28

Home Depot was first mentioned on PissedConsumer on Jun 14, 2007 and since then this brand received 2543 reviews. It is 1430 reviews more than Hhgregg received since Feb 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Home Depot customer support team than with Hhgregg customer service.

Hhgregg and Home Depot Consumer Ratings

Rank
280 out of 2620 in Appliances and Electronics category
59 out of 482 in Supermarkets and Malls category
Customer service
263 in category
62 in category
Product or Service Quality
168 in category
58 in category
Website
236 in category
43 in category

Hhgregg and Home Depot Rating Details

Customer service
1.3 (271 reviews)
1.5 (845 reviews)
Reviewer's quote

I called HHgreg customer service and they sent me out the paperwork to cancel and get a refund so i filled it out and sent it in and its been months and I'm still waiting for my refund. I've tried calling customer service but the phone numbers are either busy all the time or it hangs up after afew...

Ranada

...KeShauna at the Measurement Center was entremely rude, had a smart mouth (so much for customer service). When I asked to speak to a manager, I was placed on hold and held there. I cancelled my order!..

PissedConsumer1772306
Product or Service Quality
1.8 (225 reviews)
2 (669 reviews)
Reviewer's quote

I went to the web site and filed a claim for a LG refrigerator (we bought last Jan with an extended warranty) I got a confirmation that a service person would be in 3 days, but they never showed up. I finally got a hold of the service person and he said he was wanting for the parts. That was 3...

Art T

...Packaging weight which exceeds the product weight, it has the recycle symbol but none of it can be because it is plastic glued to paper, and the paper has a plastic veneer. Surely the bar code could be printed on the wall plate back and eliminate the package!..

Bill C
Website
2 (195 reviews)
2.4 (639 reviews)
Reviewer's quote

...They gave me a website and a phone no to get a shipping label and none of the auth no work the other no they give to follow up does not work. The helpdesk email does not work or no on replies. This is unacceptable..

PissedConsumer1118071

...The"customer service" informed me i should have checked their website for"excluded items" which apparently is everything that costs very much! Store management will do nothing, corporate will do nothing, so DON'T trust the 11% unless you get it in writing that what you but will qualify!..

PissedConsumer1767378

Hhgregg and Home Depot Pros and Cons

Pros
  • Nice salesman
  • Good product
  • Refrigerator
  • Location of store
  • Location
  • Service at the store
Cons
  • Customer service
  • Do not care about problem
  • Warranty
  • Lack of customer service
  • Customer service
  • Unwilling to fix problem

Hhgregg and Home Depot Most Positive Reviews

Top rated reviews
5

I complained for months about my service experience with my new refrigerator. I used regular and extended warranty...

5

We bought a major appliance and were told that it was in stock. It was later delivered by home depot. (Delivery...

Hhgregg and Home Depot Most Critical Reviews

Lowest rated reviews
1

I got this Sharp TV 60" it has never worked since I got it when I called hhgregg this grunt was so rude and then told...

1

Twenty-six days ago, I traveled to the Home Depot store on Eureka Rd. in Taylor, Michigan and ordered a front storm...

Hhgregg and Home Depot Latest Reviews

Recent published reviews
1

Bought a dishwasher and 5 year premium warranty. Have tried to get service on it. NO ONE answers. It is total BS that...

Read all 1113 reviews
1

Home Depot measuring and flooring center has been a nightmare. First, when I made an appt for measurement, I was 35.00,...

Read all 2543 reviews

Hhgregg and Home Depot Products and Services

Most reviewed product and services
  • Hhgregg Manager (110 reviews)
  • Hhgregg Warranty (100 reviews)
  • Hhgregg Delivery Service (79 reviews)
  • Home Depot Customer Care (213 reviews)
  • Home Depot Delivery Service (158 reviews)
  • Home Depot Installation (149 reviews)