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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1041 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Nice salesman 11
  • Good product 5
  • Refrigerator 4
  • Appliances 3
  • Sales person 3

Customers don't like

  • Customer service16
  • Do not care about problem9
  • Rude manager4
  • Warranty4
  • Still no resolution4
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Hisense

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $23.5K CLAIMED LOSSES
  • $618 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Cheap prices 6
  • Picture when it worked 4
  • Clear picture and video before damage 2
  • First year of a clear picture 2
  • Tv product 1

Customers don't like

  • Deliberate complaint avoidance4
  • Poor customers service3
  • Quality of product2
  • Warranty practices that are almost a deterrent1
  • Warranty repair1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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