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Hhgregg

Appliances and Electronics
  • 3 ISSUES RESOLVED
  • 1037 TOTAL REVIEWS
  • $360K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Nice salesman 11
  • Good product 5
  • Refrigerator 4
  • Appliances 3
  • Sales person 3

Customers don't like

  • Customer service37
  • Do not care about problem23
  • Still no resolution13
  • Rude manager9
  • Customer services8
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Hisense

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $622 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Cheap prices 6
  • Picture when it worked 4
  • Clear picture and video before damage 2
  • First year of a clear picture 2
  • Tv product 1

Customers don't like

  • Quality of product9
  • Deliberate complaint avoidance6
  • Quality5
  • Customer service4
  • Warranty coverage4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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