Hewlett Packard vs Staples

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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $803 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Past sales 2
  • Customer service 2
  • So far 1

Customers don't like

  • Customer service5
  • Being ignored when they find out they are at fault4
  • Products4
  • Time wasted4
  • No support for warranty expired products without paying them3

Products by Hewlett Packard

No items

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Staples

Computers
  • 3 ISSUES RESOLVED
  • 689 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $666 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time18
  • Poor customer service9
  • Expensive6
  • Misrepresentations in listing6
  • How i was treated6

Products by Staples

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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