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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $796 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Past sales 2
  • Customer service 2
  • Printers mehhh 1
  • Some computers are using less harmful chemicals 1
  • So far 1

Customers don't like

  • Customer service4
  • Being ignored when they find out they are at fault3
  • Products3
  • Manager2
  • Time wasted1
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Staples

Supermarkets and Malls
  • 3 ISSUES RESOLVED
  • 728 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $641 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Poor customer service4
  • Incompetence of staff3
  • Incompetence that cost me money3
  • Misrepresentations in listing3
  • Unable to provide adequate solution with their mistakes3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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