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Hewlett Packard

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Past sales 3
  • Customer service 3
  • Until today products and services 1
  • Some computers are using less harmful chemicals 1
  • So far 1

Customers don't like

  • Customer service8
  • Products4
  • Being ignored when they find out they are at fault4
  • Time wasted3
  • Manager2
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Samsung Electronics

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 754 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Too many defects3
  • Quality3
  • Poor quality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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