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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 317 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $802 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Past sales 2
  • Customer service 2
  • So far 1

Customers don't like

  • Customer service6
  • Being ignored when they find out they are at fault4
  • No support for warranty expired products without paying them3
  • Time wasted3
  • Products3
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Office Depot

Computers
  • 3 ISSUES RESOLVED
  • 286 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product variety 3
  • Initial service 3
  • Range of products 1
  • Store shopping 1
  • Store customer service 1

Customers don't like

  • Poor customer service13
  • Customer service12
  • Cusomer service delivery8
  • Not delivered on time8
  • Horrible service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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