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Hewlett Packard

Computers
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $799 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Past sales 2
  • Customer service 2
  • So far 1
  • Some computers are using less harmful chemicals 1

Customers don't like

  • Customer service7
  • Being ignored when they find out they are at fault5
  • Products5
  • Time wasted4
  • No support for warranty expired products without paying them3
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Microcenter

Computers
  • 1 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $532 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Pricing 3
  • Micro center products 3
  • Price and selection 2
  • Variety of products 2
  • Product and pricing 2

Customers don't like

  • Customer service15
  • Service5
  • Overall service3
  • Warranty policy3
  • Warranty3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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