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Lenovo

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 188 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Product 6
  • Price 4
  • Way the product looked 2
  • Spending hours on the phone with customer support 2
  • Products when they work 2

Customers don't like

  • Customer service20
  • Quality3
  • Product3
  • Being cheated3
  • Warranty2
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Hewlett Packard

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 365 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $960 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Past sales 3
  • Customer service 3
  • Until today products and services 1
  • Some computers are using less harmful chemicals 1
  • So far 1

Customers don't like

  • Customer service8
  • Products4
  • Being ignored when they find out they are at fault4
  • Time wasted3
  • Manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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