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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $476 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Customer service4
  • Incorrect bill3
  • Poor customer service3
  • Lied about returning policy and no reply to complaint3
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Turo

Rentals
  • 1 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $7.4K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Very little about it 2
  • Car 1
  • Flexible locations 1
  • Concept 1

Customers don't like

  • Customer service and discrimination2
  • Demeanor2
  • Lack of logic2
  • Unable to speak to customer service2
  • Unauthorized charged2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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