Hertz vs Turo

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 577 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.5
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

No items

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Turo

Rentals
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Awesome experience 1
  • Car 1

Customers don't like

  • Lack of logic3
  • Demeanor2
  • Insurance claims2
  • Lack of ethics2
  • Terrible customer service2

Products by Turo

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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