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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 591 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $483 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5
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Turo

Rentals
  • 0 ISSUES RESOLVED
  • 33 TOTAL REVIEWS
  • $63.1K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Awesome experience 1
  • Car 1
  • Flexible locations 1

Customers don't like

  • Insurance claims4
  • Demeanor4
  • Business practices3
  • Lack of logic3
  • Lack of ethics3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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