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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 650 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Cleanliness of vehicle 5
  • Pathetic 4
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2
  • Car 2

Customers don't like

  • Customer service11
  • Overcharged4
  • Bad service4
  • Lied about returning policy and no reply to complaint3
  • Incorrect bill3
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $5.7K AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Concept 3
  • Very little about it 2
  • Flexible locations 2
  • Car selection 2
  • Ease of website 1

Customers don't like

  • Unable to speak to customer service3
  • Worst customer service ever2
  • Unauthorized charged2
  • Refused service2
  • Lack of logic2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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