Start a new comparison
Delete

Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 626 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service9
  • Bad service4
  • Overcharged4
  • Incorrect bill3
  • Lied about returning policy and no reply to complaint3
Delete

Turo

Rentals
  • 3 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $7.4K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Billing Practices
  • Very little about it 2
  • Concept 2
  • Car 1
  • Flexible locations 1

Customers don't like

  • Unable to speak to customer service3
  • Demeanor2
  • Lack of logic2
  • Refused service2
  • Unauthorized charged2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel