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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $476 AVERAGE LOSS
1.6
Customer service
Location
Diversity of Products or Services
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Customer service4
  • Incorrect bill3
  • Poor customer service3
  • Lied about returning policy and no reply to complaint3
Delete
  • 0 ISSUES RESOLVED
  • 198 TOTAL REVIEWS
  • $43.1K CLAIMED LOSSES
  • $479 AVERAGE LOSS
1.7
Customer service
Location
Diversity of Products or Services
Website
Discounts and Special Offers
  • Car selection 3
  • Vehicle 3
  • Good car 3
  • Price 3
  • Nice fuel efficient car 2

Customers don't like

  • Customer service5
  • Unfair billing3
  • Was charged more than twice the estimate3
  • Rude clerk2
  • Waiting2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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