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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 598 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Location
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5
Delete
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $41.5K CLAIMED LOSSES
  • $489 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Location
Website
Discounts and Special Offers
  • Anything positive was overshadowed by negatives 3
  • Car selection 3
  • Good car 3
  • Price 3
  • Vehicle 3

Customers don't like

  • Customer service13
  • Horrible customer service7
  • Poor customer service5
  • Unfair billing5
  • Poor costumer services4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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