PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sixt and Hertz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sixt
Hertz

Sixt and Hertz Overview

Total reviews
247
805
Company responses
0
1
Issues resolved
3
5

Hertz was first mentioned on PissedConsumer on Nov 19, 2007 and since then this brand received 805 reviews. It is 558 reviews more than Sixt received since Dec 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sixt customer support team and Hertz customer service.

Sixt and Hertz Consumer Ratings

Rank
96 out of 725 in Rentals category
92 out of 725 in Rentals category
Customer service
63 in category
72 in category
Product or Service Quality
56 in category
67 in category
Reliability
51 in category
52 in category

According to consumer ratings and reviews, Hertz ranks 4 points higher in the Rentals category than Sixt. People gave Sixt 1.2 stars for Customer service criterion in Rentals category and it is 130 points higher than the worst rated brand in this category. At the same time, Hertz was rated 1.1 stars for Customer service criterion in this category and it is 121 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Sixt has a higher rating than Hertz. Regarding Reliability criterion, consumers gave Sixt 1.4 stars and it is 74% greater than other in category. Hertz however was rated 1.4 stars and it is 73% greater than other in category.

Sixt and Hertz Rating Details

Customer service
1.2 (164 reviews)
1.1 (295 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

PissedConsumer1723370

...Their customer service is in on the con. The contract they create after you dispute the claim shows a large “X” in the acceptance box right above your signature..

Jeff S
Product or Service Quality
1.5 (146 reviews)
1.4 (249 reviews)
Reviewer's quote

...Worst customer service I've ever seen..

PissedConsumer1723362

I called customer service and went into the place i rented the car from talked to th le lady and they all said that there is nothing that they can do. So now my rent is late and im in the hole in my bank account my job check hit that account and it ate my paycheck up that i worked so hard for. I am...

Daishawn G
Reliability
1.4 (144 reviews)
1.4 (202 reviews)
Reviewer's quote

Had a blow out, only had damage to tyre and small scratch on upper bumper about 2-3 inch long. Been quoted £1000 to pay for damage to lower bumper, upper bumper front wing and new headlamp assembly. Pictures of accident quite clear, they realise they made a mistake. Was going to have another...

Stephen H

Hertz in Katy (Houston) posted this vehicle below as available for purchase with an option to purchase online which I did, last night.https://www.hertzcarsales.com/certified/Ford/2018-Ford-Explorer-7c78ef300a0e0ae8703b0236dedd0868.htmNow they are telling me the car is not available (it really does...

SILVERIO S

Sixt and Hertz Pros and Cons

Pros
  • Online offer
  • Free shuttle van
  • Apparent price
  • Cleanliness of vehicle
  • Pathetic
  • Location
Cons
  • Customer service
  • Rude customer service
  • Lied about special deal then charged exorbitant fees
  • Customer service
  • Lack of customer service now horrific billing practices
  • Overcharging customer

Sixt and Hertz Most Positive Reviews

Top rated reviews
5

We contacted the Venice Branch and they were extremely nice and helpful. They even set us up so we could drop off at...

5

I took my family including my 6 yr old granddaughter who is in remishion of brain cancet to florida for thanksgiving..i...

Sixt and Hertz Most Critical Reviews

Lowest rated reviews
1

I strongly advise against using the rent a car company SIXT. The main reasons are that they tacked on additional fees o...

1

Prepaid for rental car weeks in advance of my planned trip. I noticed they had no problem taking my money, but when I...

Sixt and Hertz Latest Reviews

Recent published reviews
1

Checkin number 37437-E-6
Contrat 9429157195
Date November 21 2019 to nov 24th 2019
I have rented a car and picked it up in...

Read all 247 reviews
3

I SAW A SCAM VIDEO FROM A NEWS STATION ON UTUBE REGARDING DOLLAR RENTAL COMPANY. THIS COMPANY AS WELL AS HERTZ WERE...

Read all 805 reviews

Sixt and Hertz Products and Services

Most reviewed product and services
  • Sixt Car Rental (136 reviews)
  • Sixt Car Rental Booking (16 reviews)
  • Sixt Customer Care (14 reviews)
  • Hertz Car Rental (467 reviews)
  • Hertz Customer Care (44 reviews)
  • Hertz Car Rental Booking (29 reviews)