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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $1M CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
1.6
Customer service
Location
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • Pathetic 4
  • Location 3
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2

Customers don't like

  • Customer service33
  • Overcharged4
  • Customer service and price4
  • Bad service4
  • Rude and not caring staff working the booth3
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RelayRides

Rentals
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.0
Customer service
Location
Website
Diversity of Products or Services
Discounts and Special Offers
  • Website ease of use 2
  • dealing with owners 1
  • Website dashboard 1
  • Excellent customer service 1
  • Dealing with renters 1

Customers don't like

  • Customer service9
  • Unprofessional and accusotory4
  • Communication4
  • Scam artist owners2
  • Relay rides evasive policies for damage claims2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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