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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 584 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Location
Discounts and Special Offers
  • At the moment not much 4
  • Pathetic 4
  • Cleanliness of vehicle 3
  • Car 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Bad customer service7
  • Overcharged7
  • Awful customer service5
  • Customer service and price5
Delete
  • 3 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Location
Discounts and Special Offers
  • Original rate 5
  • Advertised rate 5
  • Reserving online 3
  • Unethical hidden charges 3
  • Woman at the counter 2

Customers don't like

  • Terrible customer service12
  • Concept to cheat people10
  • Customer service6
  • Rude employees6
  • Upselling and unwanted charge5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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