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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 626 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.6
Customer service
Location
Diversity of Products or Services
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service9
  • Bad service4
  • Overcharged4
  • Incorrect bill3
  • Lied about returning policy and no reply to complaint3
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  • 2 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $540 AVERAGE LOSS
2.0
Customer service
Location
Diversity of Products or Services
Website
Discounts and Special Offers
  • Price selection 1

Customers don't like

  • Customer service2
  • First car we rented kept cutting off at every stop light1
  • Fraudulant charges1
  • Representative looked very tired and not coherent1
  • Security was called on me for no good reason1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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