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Hertz

Rentals
  • 4 ISSUES RESOLVED
  • 693 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $7.3K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • Pathetic 4
  • Location 3
  • Unless you are very careful 2
  • Picking up the vehicle was ok 2

Customers don't like

  • Customer service33
  • Overcharged4
  • Customer service and price4
  • Bad service4
  • Rude and not caring staff working the booth3
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 218 TOTAL REVIEWS
  • $49K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 2
  • Prior purchases were okay 2
  • Price 2
  • Deal advertised 1

Customers don't like

  • Lack of customer service8
  • Different product than advertised5
  • Unethical business practice3
  • Took my money2
  • No help at all2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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