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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 633 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $510 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service10
  • Bad service4
  • Overcharged4
  • Incorrect bill3
  • Lied about returning policy and no reply to complaint3
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Hotwire

Travel Agencies
  • 0 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $48.6K CLAIMED LOSSES
  • $426 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
  • Convenience of reserving online 4
  • What was promised 3
  • Price 2
  • Prior purchases were okay 2
  • Present you a hotel and they are not really 1

Customers don't like

  • Lack of customer service9
  • Different product than advertised5
  • Unethical business practice3
  • No help at all2
  • Took my money2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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