Nestle vs Hershey: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Nestle and Hershey as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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Nestle

1.9

Hershey

2.7

Nestle

Hershey

Nestle and Hershey Overview

Total reviews

Company responses

Issues resolved

Hershey was first mentioned on PissedConsumer on Feb 5, 2008 and since then this brand received 81 reviews. It is 15 reviews more than Nestle received since Jun 20, 2010.

Nestle and Hershey Consumer Ratings

Rank

156 out of 1016 in Food Manufacturers category

60 out of 1016 in Food Manufacturers category

Customer service

98 in category

32 in category

Product or Service Quality

136 in category

60 in category

Website

162 in category

42 in category

According to consumer ratings and reviews, Hershey ranks 96 points higher in the Food Manufacturers category than Nestle. People gave Nestle 2.1 stars for Customer service criterion in Food Manufacturers category and it is 138 points higher than the worst rated brand in this category. At the same time, Hershey was rated 3 stars for Customer service criterion in this category and it is 204 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Hershey has a higher rating than Nestle. Regarding Website criterion, consumers gave Nestle 1.7 stars and it is 68% worse than other in category. Hershey however was rated 3 stars and it is 82% greater than other in category.

Nestle and Hershey Rating Details

Customer service

2.1 (19 reviews)

3 (21 reviews)

Reviewer's quote

...in complaint of new candy bar, Butterfinger, and felt like the answer back was a response of defending the taste and not listen to the compliant that the customer was trying to get across. I have read numerous reviews from customers that are 10 to 1 against the new taste but the company is refusing to accept that the...

PissedConsumer1564938

...Customer Service keeps telling me that all the items have been back ordered. I am normally a very patient person but I think waiting six months for items is ridiculous. I am not happy with waiting this long for the items that I ordered...

Krzysztof

Product or Service Quality

1.7 (18 reviews)

2.5 (27 reviews)

Reviewer's quote

The objective of advertising is to communicate a positive message about your product to as broad of an audience as possible. By caving to political pressure from an agenda motivated by politics, you send a clear message that you do not desire the business of Laura Ingraham's audience. Message...

Jeffrey M

...YOU PRODUCE SOMETHING AND THEN YOU DON'T REPEAT, I CANNOT BELIEVE THAT THIS PRODUCT DID NOT SELL WELL. I HAVE WAITED ALL YEAR FOR THESE AND AM SO DISAPPOINTED . I DID FIND THEM ON E-BAY FOR WELL OVER THREE HUNDRED DOLLARS...

LAURA V

Website

1.7 (16 reviews)

3 (23 reviews)

Reviewer's quote

Apparently you people can’t make a commercial without offending someone. Why don’t you inconsiderate idiots give it up

D L

Hard and uneatable worse I ever bought

Lisa c