PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hercules Tires and Pep Boys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hercules Tires
Pep Boys

Hercules Tires and Pep Boys Overview

Total reviews
Company responses
Issues resolved

Pep Boys was first mentioned on PissedConsumer on Sep 2, 2007 and since then this brand received 1609 reviews. It is 1510 reviews more than Hercules Tires received since Jul 5, 2008.

Hercules Tires and Pep Boys Consumer Ratings

40 out of 519 in Auto Parts and Accessories category
192 out of 2412 in Service Centers and Repairs category
Product or Service Quality
47 in category
154 in category
Price Affordability
41 in category
200 in category
Value for money
41 in category
149 in category

Hercules Tires and Pep Boys Rating Details

Product or Service Quality
1.8 (33 reviews)
1.6 (258 reviews)
Reviewer's quote

One service rep thought the situation was funny!! Didn't realize 4 defective tires that could cause an accident was humorous! When I finally got to the manager's line, I was disconnected!! Filing a claim with the BBB and AG. I'm shocked that a customer service rep would laugh about defective...

Shelly L

Had 4 tires installed with TPMS services and went online for the $120 rebate offer. Submitted the information. Three weeks later i get an email asking me to mail all info as the online submission was incomplete, it didnt reflect the TPMS service...

Stephen K
Price Affordability
2.6 (33 reviews)
2 (255 reviews)
Reviewer's quote

The tire shop, which I trusted, because of having replaced my brakes and shocks at a reasonable price, insisted that the Hercules tires were good quality tires. After they install them they insisted that it did not need an alignment since it drove straight before, however it pulled hard to the...

Leo L

PEP BOYS had the best deal on a new battery, including installation better price than COSTCO. In spite of a full schedule they fit me in & performed promptly..

Value for money
2.2 (31 reviews)
1.8 (266 reviews)
Reviewer's quote

Extremely pleased with the customer service from Hercules Tires. All emails and calls were responded to in a timely manner. Webster at adjustments was particularly kind, professional and very responsive. I will continue to be a loyal and happy customer. Thanks......

Antonio R

Whoever is running this company and spending millions of dollars on advertising, should simply withdraw all that wasted money and use it to upgrade the systems, hire staff that can handle the appointments and train the staff how to call customers and let them know what's happening. It doesn't make...

Eric S

Hercules Tires and Pep Boys Pros and Cons

  • Price
  • Performance
  • Treadwear
  • Convenient location
  • Comfortable waiting room
  • Price
  • Quality
  • Not safe to drive
  • Quality and no responce
  • Customer service
  • Poor service provided
  • Poor service

Hercules Tires and Pep Boys Most Positive Reviews

Top rated reviews

While most only post complaints on sites like these we thought you might like to hear from someone that is happy with th...


This guy is a fake. He has NO idea what he is talking about. First off Pepboys repairs tires free so to put *** into a...

Hercules Tires and Pep Boys Most Critical Reviews

Lowest rated reviews

Bought a set of Hercules Terra Trac A/T's, one tire took more weight to balance than the other three. Tire vibrates on...


My local Pep Boys in Denver on South Broadway mounted and balanced four new tires and did a four-wheel alignment on my B...

Hercules Tires and Pep Boys Latest Reviews

Recent published reviews

Purchased 4 brand new tires and all 4 tires dry rotted after only 8 months with over 75% tread. Company only offering...

Read all 99 reviews

I went to pep boys for tires they had a special buy 2 get 2 free, instalation included, total cost 197.00 my vehicle...

Read all 1609 reviews

Hercules Tires and Pep Boys Products and Services

Most reviewed product and services
  • Hercules Tires Tires (65 reviews)
  • Hercules Tires Terra Trac At Ii Tires (5 reviews)
  • Pep Boys Oil Change (168 reviews)
  • Pep Boys Car Repair (71 reviews)
  • Pep Boys Rebate (58 reviews)