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Zales
Helzberg Diamonds

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zales

Zales

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 385 TOTAL REVIEWS
Rank
193 out of 1154
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    74
  • SUCCESSFUL
    76%
  • AVG CALL DURATION
    05:44
  • ISSUES RESOLVED
    21%
Top Products and Services
1.7
157 reviews
1.5
44 reviews
1.6
13 reviews
Helzberg Diamonds

Helzberg Diamonds

1.8
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 193 TOTAL REVIEWS
Rank
143 out of 1154
in Jewelry and Accessories category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    04:13
  • ISSUES RESOLVED
    25%
Top Products and Services
2.1
80 reviews
2.7
23 reviews
1.8
8 reviews

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