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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 167 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Absolutely liked 1
  • Bad 1
  • Call in customer service 1
  • Great customer service - fast return when my ring was sent out 1
  • Jewelry that was purchased 1

Customers don't like

  • Customer service11
  • How they handled my situation6
  • Poor customer service4
  • Whole process4
  • Quality4
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 314 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service17
  • Lies10
  • Quality10
  • Poor workmanship7
  • Poor product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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