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Helzberg Diamonds

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Absolutely liked 1
  • Call in customer service 1
  • Customers service 1
  • Great customer service - fast return when my ring was sent out 1

Customers don't like

  • Customer service8
  • How they handled my situation3
  • Quality3
  • No date or estimated date of deliver2
  • Whole environment in general2
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product quality 2
  • Ring 1
  • Staff at the store were very nice 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Website 1

Customers don't like

  • Customer service9
  • Quality7
  • Bad quality3
  • Poor product3
  • No solution3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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